113
13.2.2 Use IP Address Directly
The next step in troubleshooting is to type the IP address shown on the printer’s LCD directly into your
web browser. Some networks may have DNS turned off and this will break the ability to use
“http://fusion3f410”.
If this doesn’t work, see the next section.
13.2.3 Try Alternate Web Browser
Try to connect to the printer’s IP address using an alternate web browser such as Google Chrome,
Mozilla Firefox, etc. Web browsers that are known to work are:
Google Chrome
Web browsers that are known to have more issues are:
Microsoft Internet Explorer, if corporate security protocols are applied to the operating system
13.2.4 Verifying that the Printer Works
For this test, you will need to locate a standalone consumer router. We are going to set up a small test
network separate from your facility’s network to verify the printer’s hardware is working as intended.
Connect the printer and a computer to this test network.
The computer, if equipped with wifi, should have it turned off and should use a wired network
connection.
The only two pieces of equipment on the network should be the F410 and your test computer.
Repeat the tests in the previous sections.
If you can connect to the printer and use it on this test network, the problem lies in your facility’s
network. You will need to contact your network administrator for assistance in getting your
F410 on your network.
If you still can’t connect to the printer, there is likely a hardware or software issue that Fusion3
is responsible for resolving. Please contact Fusion3 customer support for further assistance.
13.3 Recovering from a Print Head Jam
Sometimes the print head will jam and filament will no
longer flow out of the print head. A symptom of this is
the printer will continue to “print” but no filament
comes out. Some people call this “air printing”.
Usually a secondary failure is the extruder will chew
into the filament and you will see a “half-moon” cutout
in the filament if you pull it out of the extruder.
To Next Page
Loading...
