GE Invenia ABUS 2.0

Gathering troubleshooting data
Invenia ABUS 2.0 – System Setup and Basic Service Manual 7-3
4700-0043-00 Rev. 4
Gathering troubleshooting data
Collecting vital system information
The following information is necessary to properly analyze data
or images being reported as a malfunction or a Invenia
ABUS 2.0 being returned to the manufacturer:
This information is normally collected with Alt+D or Gather Logs.
Navigate to Configuration > System > About.
Product Name = Invenia ABUS 2.0
From Software, record:
• Software Version
• Software Revision
• Software Part Number
• Build Name
• Build View
• Build Date
Collecting a screen capture with logs
The error logs will be collected using Insite.
• Error Logs
• Crash Log (protected information)
• Vital Product Data
• DICOM Logs
• Windows Event Logs
• Diagnostic Logs
• Service Logs