Diagnostics/Troubleshooting
7-6 Invenia ABUS 2.0 – System Setup and Basic Service Manual
4700-0043-00 Rev. 4
Color status
Throughout the Service desktop, colors indicate the following:
• Green – Status is normal
• Orange – Status is a warning
• Red – Status is an error
Table 7-1: InSite Icons
Item Icon Description
1. InSite Indicators
• White InSite connected to GE. User can send requests for service, but service
is not connected.
• White with blue radio waves. Service is connected and investigating the
problem.
• Red=Service desktop is active,
Service is connected and has
disrupted normal processes to
troubleshoot the problem.
2. Service Desktop
• Shares an Invenia ABUS 2.0 desktop with a GE Online Service Engineer.
3. Gather Logs
• Opens a Service Dispatch with GE Service.
4. Contact GE - Request for Service
• Opens a Service Dispatch with GE Service. See next page.
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