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Hanover DG3 User Manual

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Hanover Displays Inc., 1601 Tonne Road, Elk Grove Village, IL, 60007 T: +1 (773) 334-9934 1-540846-3
DG3 (DERIC Generation 3) Controller
Installation and Operation Manual
(Software version V1.12)
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Hanover DG3 Specifications

General IconGeneral
BrandHanover
ModelDG3
CategoryController
LanguageEnglish

Summary

Revision History

GLOSSARY

1. Introduction

1.1 General

Overview of manual structure, cross-references, and PDF navigation tips.

1.2 Scope of this manual

Defines manual coverage: DG3 installation, operation, troubleshooting, and FAQs.

1.3 Brief history of Hanover controllers

Chronological overview of Hanover controller development, from ERIC to DG3.

1.4 System overview

DG3 controller's role in presenting information on signs and integrating with onboard systems.

1.5 Identification

How to identify the DG3 controller via its casing label and check software version.

1.5.1 Model variants

Explains DG3 product number structure (AA B C) and defines build/communication variants.

1.6 Controller overview

Visual guide to DG3 front view, identifying display and controls.

1.6.1 Front view

Details front panel components: display, USB socket, Function/Enter, Left, Up, Down keys.

1.6.1.1 Example of an organic LED display

Illustrates controller display showing information, destination, and route codes.

1.6.2 Rear view

Shows DG3 controller's rear, highlighting the 18-way mini fit connector.

1.7 Technical information

Lists physical and electrical specifications: dimensions, weight, voltage, operating temperature.

1.7.1 Specification

Lists physical and electrical specifications: dimensions, weight, voltage, operating temperature.

1.8 System supply voltages

Details suitability of Hanover 24V devices for vehicle supply and 12V system compatibility.

2. Installation

2.1 Fitting the controller

Recommends mounting positions for DG3 controller, considering access, visibility, and cabling.

2.2 System wiring

Details power and communication connections using the 18-way mini fit connector and adaptor cables.

2.2.1 Power and communication

Explains DG3 connections via 18-way connector and adaptor cables for DERIC+/ERIC++ replacement.

2.2.2 Adaptor cable

Covers adaptor cables CX330K, CX330X, and CX330N for replacing older controllers.

2.2.2.1 CX330K – For replacing a DERIC+ controller

Details CX330K adaptor cable, pinouts, and use for DG3 replacing DERIC+.

2.2.2.2 CX330X OR CX330N – For replacing an ERIC++ controller

Explains CX330X/CX330N cables for DG3 replacing ERIC++ with external inputs.

Controller with external input options unavailable

Describes CX330N cable for DG3 replacing ERIC++ without external input use.

3. Operation

3.1 Getting started

Guides DG3 controller's power-up sequence and initialisation screens.

3.1.1 Boot screens on power-up

Details bootloader, splash, and initialization screens, including error handling.

3.2 Loading a database into the DG3 from Helen

Instructions for preparing and transferring destination data using USB and Helen software.

3.2.1 Formatting the USB stick

Step-by-step guide to formatting USB stick to FAT32 for DG3 data loading.

3.2.2 Configuring the USB stick for loading

Explains creating 'Hanover\DB\' folder structure on USB stick for ERIC.BIN file.

3.2.3 Transferring the database to the USB stick using Helen

Details saving Eric.BIN file from Helen software to prepared USB stick.

3.2.4 Transferring the database from the USB stick to the DG3

Guides on inserting USB stick into DG3 and loading database, including reboot.

3.3 Selecting the information to be shown on the signs

How to use codes to select destination and in-bus display information.

3.3.1 Destination code

Describes setting and changing destination code for sign information display.

3.3.2 Route code

Explains route codes for grouping destinations and entering route numbers.

3.3.3 Information code

Describes information codes for displaying periodic passenger messages on signs.

3.3.4 Advert code

Explains selecting advertising messages using advert codes via Helen software.

3.3.5 Lock code

Details accessing configuration settings using the 4-digit lock code.

3.4 Other configurations

Lists optional configurations like route browse and driver-selectable route numbers.

3.5 Accessing other functions of the DG3

Explains navigating DG3 settings using the lock code feature.

3.5.1 Status options

Accessing controller and sign status info via lock code or F/E key.

3.5.2 Running the signs test

Guides on performing signs test to verify communication and LED functionality.

3.5.3 Configuration options

Explains viewing and altering DG3 parameters using configuration codes.

3.5.3.1 Configuration code option: Time entry (TV)

Details setting DG3 for fixed time, countdown timer, or current time display.

3.5.3.2 External inputs 10 and 11: emergency message, bus reversing, bus stopping, battery guard, information message or Hanvox message

Details external inputs 10 and 11 for various functions like emergency messages and bus stopping.

1) Emergency message

Configuring emergency messages via input values, destination codes, and Helen database.

2) Blanking the sign (battery guard)

Explains using inputs 5 and 6 for blanking signs to save battery life.

3) Displaying 'Bus stopping'

Describes using inputs 7 and 8 to activate 'Bus stopping' messages on signs.

4) Information message

Covers information messages using IN/INI inputs, enabled by parameter IC=nn.

5) Destination VOX (Hanvox) audio message

Enables mp3 audio messages via DV/DVI inputs when Hanvox is present.

6) Displaying 'Bus reversing'

Explains 'Bus reversing' using BR/BRI inputs and destination codes starting with 'BR'.

3.5.4 System options

Explains setting up DG3 as a controller using system function codes.

3.5.5 Port options

Allows setting different comms protocols for each port for sign communication.

3.5.6 Sign options

Optional override for changing sign display, potentially differing from Helen settings.

3.5.7 Dump data screen sequence

Facility to 'dump' database to USB stick for copying to another controller.

3.5.8 HANCIS

Enables DG3 to control Hancis/HTC units when connected and selected as a sign.

3.5.8.1 Simulation mode

Allows simulation of TFT route travel, triggering points at exaggerated speed.

3.5.9 Setting the clock

Feature to set date, time, and timezone, requires RTC fitting.

3.5.9.1 How to set the date:

Procedure for setting the date (dd/mm/yyyy) using controller keys.

3.5.9.2 How to set the time:

Procedure for setting the time (hh:mm) using controller keys.

3.5.9.3 How to set the timezone:

Procedure for setting the timezone relative to UTC using controller keys.

3.5.9.4 How to confirm new clock settings:

Procedure for confirming or cancelling clock setting changes.

3.6 Reset options

Provides three types of reset: factory lock code, full factory, and cold start.

3.6.1 Factory lock code reset

Resets the lock code to the default factory value (0101).

3.6.2 Full factory reset

Resets all configuration settings to defaults and erases the database.

3.6.3 Cold start reset

Alternative reset method when cycling power is not practical.

3.7 Firmware

Information regarding firmware updates for the DG3 controller.

3.7.1 Overview

Reasons for firmware updates: error correction or new features.

3.7.2 DG3's firmware version

Methods to check the current DG3 firmware version.

3.7.3 Firmware update procedure

Guides on loading new firmware onto the DG3 using a USB stick.

4. Troubleshooting

4.1 Overview

Lists common DG3 queries and advises consulting Hanover for solutions.

4.1.1 No display or backlight on controller

Troubleshooting steps for missing display or backlight on the controller.

4.1.2 No communication or required information not displayed on signs

Troubleshooting steps for communication issues or missing information on signs.

4.1.3 List will not load into DG3 controller

Checks for valid USB drive configuration and potential USB drive faults.

4.1.4 DG3 loads list correctly but shows 'Bad Destination or Bad Route'

Diagnoses issues with destination/route codes and database saving/loading.

4.1.5 Sign test function

Explains using the sign test function to verify communication and LED operation.

4.1.6 Information code on controller screen shows '??'

Troubleshooting '??' display for information codes, indicating an invalid selection.

4.1.7 Advert code on controller screen shows '??'

Troubleshooting '??' display for advert codes, indicating an invalid selection.

4.1.8 On-screen response erratic when using keypad

Addresses erratic on-screen response potentially due to a faulty keypad.

4.1.9 Faults not listed here

Suggests using 'Show Status' function for faults not covered in the guide.

4.2 If troublehooting does not solve the problem

Advises contacting Hanover Technical Support for unresolved issues.

4.3 Hanover Technical Support

Contact information and support channels for Hanover technical assistance.

4.3.1 United Kingdom

Contact details for Hanover Technical Support in the UK.

4.3.2 United States of America

Contact details for Hanover Technical Support in the USA.

5. Queries, FAQs and other information

5.1 Overview

Answers typical questions and queries, with cross-references to manual sections.

5.2 Queries

Provides a 'how to' guide with references to relevant manual sections for common tasks.

5.3 Frequently asked questions

Q&A format addressing common user questions about the DG3 controller.

5.4 Other information

Provides additional information related to DG3 controller usage and integration.

5.4.1 Replacing a DERIC+ controller with a DG3 controller

Steps for replacing a DERIC+ with a DG3, including adaptor cable use.

5.4.2 Replacing an ERIC++ controller with a DG3 controller

Steps for replacing an ERIC++ with a DG3, considering casing size and adaptor cables.

Appendix A: 18-way mini fit connector

Appendix A-1: 18-way mini fit connector: pinplan

Detailed pinout diagram for the 18-way mini fit connector.

Appendix A-2: 18-way mini fit connector: wiring variation for pins 3, 4, 12 and 13

Wiring variations for specific pins based on secondary communications protocols.

Appendix B: System Options

Appendix C: Protocols – Port Options

P0 - Port 1

Lists protocols for Port 1: SIGN (HCP) and DIAG (RS232).

P1 - Port 1

Lists protocols for Port 1: DIAG (RS232).

P2 - Port 2

Lists various protocols for Port 2: IBIS, HANVOX, TGX, ERG, MONET, etc.

Appendix D: Sign Options

Appendix E: Configuration Code Options

AL - Advertising Signs

Sets advertising sign quantity and numbering, following destination signs.

AN - Prompt for Ad Num

Controls advertising messages display and advert number prompt on controller.

BI - Browse to Idle

Allows or restricts browsing to Idle based on RM setting and route code.

BR - Destination Browser

Enables destination browsing via up/down keys; not for bus reversing.

BT - Blanking Timer

Sets blanking timer in minutes for battery guard feature.

BL - Brightness Limit

Sets sign brightness limit before signs go blank.

CB - Confirm Browse

Prompts for selection confirmation when driver browses destinations.

DD - Driver's Display

Determines content from selected signs shown on the driver's controller display.

DM - Display Mode

Controls how driver's message is displayed on the controller screen.

DN - Prompt for Dest Num

Controls display of destination information/numbers and changing codes.

DS - Destination Code Size

Controls the size of the destination code displayed on the controller screen.

HA - Hide Adverts

Controls if changing advert code requires the lock code.

HI - Hide Information

Controls if changing information code requires the lock code.

10 - Ext Input 0

Refers to external inputs for emergency, bus reversing, bus stopping, battery guard, info, Hanvox.

I1 - Ext Input 1

Refers to external inputs for emergency, bus reversing, bus stopping, battery guard, info, Hanvox.

IN - Prompt for Info Num

Controls visibility/accessibility of information code on controller and signs.

IP - Ext IP INFO mode

Determines how information pages are presented when IN/INI is activated.

RB - Route Browse

Enables route browsing, requiring specific HELEN database entry format.

RM - Remote Enable

Controls whether remote control function is enabled for the controller.

RN - Route Number

Controls viewing and changing of driver-configurable route numbers on the controller.

RS - Reset Settings

Resets controller in various ways based on remote control status.

RT - Round Trip

Allows setting 'Return' and 'Out' destinations via prompts when button is held.

RZ - Route Zeros-allow

Determines if leading zeros of a route number are shown.

T0 - Timer 0

Sets display time in deciseconds for the first destination page.

T1 - Timer 1

Sets display time in deciseconds for subsequent destination pages.

T2 - Timer 2

Sets display time in deciseconds for all information pages.

T3 - Timer 3

Sets time limit for Super-X scrolling page display.

TV - Time Entry

Configures fixed time, countdown timer, or current time substitution for '~' character.

WD - Wayfarer Device No

Function depends on Wayfarer settings.

WA - Wayfarer Address No

Function depends on Wayfarer settings.