12.2 Troubleshooting
244
If damage is suspected, check the "Before Returning for Repair"(p. 244) section
before contacting your dealer or Hioki representative.
If abnormal operation occurs, check the following items.
12.2 Troubleshooting
Before Returning for Repair
Symptom Check Items
The display does
not appear when
you turn the power
on.
• Is the power cord disconnected?
• Are connections made correctly?
• Is the battery pack installed correctly?
Verify that the power cord is
connected properly (p. 32).
Verify that the battery pack is
c
orrectly installed (p. 30)
.
Keys do not work. • Is any key being held down?
• Is the key-lock state active?
(A message appears when a key is
presse
d while key-lock is active.)
Verify key operation.
Cancel key-lock:
(Hold the cursor keys for
three seconds)
Power does not turn
on.
• Check the AC adapter (if 12 V DC is not
output, the adapter is faulty).
• A power protection component may be
damag
ed.
Contact your dealer or Hioki
representative for service.
Customers should not attempt
to
perform parts replacement
and repair.
Contact your dealer or Hioki
representative for service.
A waveform does
not appear when
you press START.
• Is the "Waiting for pre-trigger" message
displayed?
• Is the "Waiting for trigger" message dis-
played?
• Is the waveform display color selection box
selected ( )?
When pre-triggering is en-
abled, triggering is ignored un-
til the pre-trigger portion of the
w
aveform has been acquired.
Recording starts when a trig-
ger occurs.
No changes occur
in the displayed
waveform.
• Is the measurement cable connected cor-
rectly?
• Is the measurement range set properly?
Verify that the clamp sensor or
connection cable is connected
correctly (p. 33)
.
Data cannot be
saved to the remov-
al storage.
• Is the removal storage inserted properly?
• Is the removal storage formatted?
• Is the remaining capacity of the removal
storage too lo
w?
"Using a CF Card/USB flash
drive" (p. 45)
To Next Page
Loading...
