Enclosure troubleshooting  52 
Step  DVD-ROM drive troubleshooting action and verification 
Action 
Press the eject button on the DVD-ROM drive. 
 
 
Verification 
If the DVD-ROM drive ejects, then the repair is complete. 
If the DVD-ROM drive does not eject, then proceed to step 2 of "Procedures: HP 
BladeSystem c3000 Enclosure DVD-ROM troubleshooting (on page 52)." 
 
Step 5 
Action 
Connect to the DVD-ROM drive: 
1  Use the Insight Display to navigate to the Enclosure Settings screen. 
2  Select DVD Drive 'Connect…' 
3  Press the OK button. 
 
 
Verification 
If Insight Display reports "DVD Connect Status," then continue to step 7. 
If the Insight Display does not report DVD Connect Status, then continue to the next step. 
 
Step 6 
Action 
1  On the Change USB/DVD Options screen, use the Insight Display up arrow key to 
highlight No Change. 
2  Press the OK button twice. 
 
 
Verification 
Be 
sure that the Insight Display changes to the DVD Connect Status screen. Continue to the 
next step. 
Step 7 
Action 
1  On the Insight Display, highlight all bays.   
2  Select Change.   
3  Press the OK button. 
 
 
Verification 
Be sure that the Insight Display changes to 
the Connect: Enclosure DVD screen. Continue 
to the next step. 
Step 8 
Action 
1  Using the Insight Display up arrow key, select All Blades = Disconnect. 
2  Press the OK button twice to accept changes. 
 
Verification 
Be sure that the Insight Display changes to 
Confirm: DVD Operation. Continue to the next 
step. 
Step 9 
Action 
To confirm disconnecting the DVD-ROM drive, select OK 
on the Insight Display, and then 
press the OK button. 
 
Verification 
The Insight Display displays a locked symbol for a short time while disconnecting all server 
blades from the DVD-ROM drive. 
Verify that all DVD-ROM status icons are gray, indicating that the server blade is not 
connected to the DVD-ROM drive. Return to step 4. 
 
 
 
Procedures: HP BladeSystem c3000 Enclosure DVD-ROM troubleshooting 
 
 
CAUTION:   Some troubleshooting procedures require powering down an entire enclosure. To 
avoid possible data loss, always secure permission before powering down an enclosure.