HP Notebook Series Reference Guide

Troubleshooting
Reference Guide 6–5
If the Screen Is Difficult to Read
■ Try setting the display resolution to its default setting of
1024
× 768 or higher, depending on your model. Select
Start
> Control Panel > Appearance and Themes > Display.
■ Try adjusting the size of the desktop icons and labels.
If an External Display Does Not Work
■ Check the connections.
■ The external monitor may not be detected. In the BIOS Setup
utility, try setting Video Display Device to Both in the System
Devices menu.
■ If you are using a TV connected to the optional S-Video port,
you must activate the TV.
Hard Drive Problems
If the Notebook Hard Drive Does Not Spin
■ Make sure the notebook has power. If necessary, connect the
AC adapter, and make sure it is fully plugged into a power
source and into the back of the notebook.
■ Remove and reinsert the hard drive.
If the Hard Disk Makes a Buzzing or Whining Noise
■ See whether the noise is coming from elsewhere, such as
from the fan or a PC Card drive.
■ Back up the drive immediately.

HP Notebook Series Specifications

General

Category	Laptop
Series	Notebook Series
Processor	Varies by model (e.g., Intel Core i3/i5/i7, AMD Ryzen)
RAM	Varies by model (e.g., 4GB, 8GB, 16GB)
Storage	Varies by model (e.g., 256GB SSD, 1TB HDD)
Display	14-inch to 17.3-inch HD or FHD (varies by model)
Operating System	Windows 10 or Windows 11 (varies by model)
Graphics	Integrated Intel or AMD Graphics or Discrete NVIDIA or AMD Graphics (varies by model)
Battery	Varies by model
Weight	Varies by model