HP Notebook Series Reference Guide

6–8 Reference Guide
Troubleshooting
If the TouchPad Moves the Pointer or Cursor While
You Type
Press the TouchPad on-off button to turn off the TouchPad while
you type.
Local Area Network (LAN) Problems
If the Built-In Network Adapter Does Not Connect
to the LAN
■ Check all cables and connections. Try connecting at a
different network station, if available.
■ Make sure the LAN cable is Category 3, 4, or 5 for 10Base-T
operation, or Category 5 for 100Base-TX operation.
Maximum cable length is 330 feet (100 meters).
■ Select Start > Help and Support > and use the Networking
troubleshooter.
■ Open the hardware Device Manager. Select Start > Control
Panel > Performance and Maintenance > System. If the
network interface is disabled, try to enable it. If it has a
conflict, try disabling another device.
If You Cannot Browse the Network Neighborhood
or My Network Places
Select Start > Search > Notebooks or People to look for a
notebook.
If You Cannot Log In to Netware Servers
If a Netware server is using IPX/SPX protocol, you may need to
force your frame type to match the server frame type. Check with
your network administrator.

HP Notebook Series Specifications

General

Category	Laptop
Series	Notebook Series
Processor	Varies by model (e.g., Intel Core i3/i5/i7, AMD Ryzen)
RAM	Varies by model (e.g., 4GB, 8GB, 16GB)
Storage	Varies by model (e.g., 256GB SSD, 1TB HDD)
Display	14-inch to 17.3-inch HD or FHD (varies by model)
Operating System	Windows 10 or Windows 11 (varies by model)
Graphics	Integrated Intel or AMD Graphics or Discrete NVIDIA or AMD Graphics (varies by model)
Battery	Varies by model
Weight	Varies by model