HP Notebook Series Reference Guide

Troubleshooting
Reference Guide 6–15
If the Notebook Stops Responding
■ Press ctrl+alt+del and use Task Manager to end the application
that is not responding.
■ Press the power button for at least 4 seconds to turn off and
reset the notebook. Unsaved data will be lost. Then press the
power button again to turn the notebook back on.
■ If nothing happens, insert the tip of a paper clip into the
reset
button on the bottom of the notebook. Then press
the
power button to turn the notebook back on.
■ To avoid lockup problems, avoid pressing the TV Now!
One-Touch button to switch display devices while
graphic-intensive applications are running. Also avoid
turning the notebook off or putting it into Standby while such
applications are running.
Power and Battery Pack Problems
If the Notebook Turns Off Immediately After It
Turns On
Battery power is probably extremely low. Plug in the AC adapter
or insert a charged battery pack.
If the Notebook Keeps Beeping
The notebook beeps repeatedly or displays a warning when
battery power is low. Save your work, shut down Windows
immediately, and insert a charged battery pack or plug in the
AC
adapter.
If the Battery Pack Does Not Charge
■ Make sure the AC adapter is fully plugged into the
power
source and the notebook, and that the battery charging
light on the notebook is on.

HP Notebook Series Specifications

General

Category	Laptop
Series	Notebook Series
Processor	Varies by model (e.g., Intel Core i3/i5/i7, AMD Ryzen)
RAM	Varies by model (e.g., 4GB, 8GB, 16GB)
Storage	Varies by model (e.g., 256GB SSD, 1TB HDD)
Display	14-inch to 17.3-inch HD or FHD (varies by model)
Operating System	Windows 10 or Windows 11 (varies by model)
Graphics	Integrated Intel or AMD Graphics or Discrete NVIDIA or AMD Graphics (varies by model)
Battery	Varies by model
Weight	Varies by model