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HP Notebook Series Reference Guide

HP Notebook Series
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Troubleshooting
Reference Guide 6–21
If the Notebook Will Not Boot from the Diskette
Drive
Make sure the diskette drive is selected as the boot device.
See the
“Basic Operation” chapter in this guide for directions.
If you are using a USB diskette drive, use the BIOS Setup
utility to make sure Legacy USB Support is enabled. If your
notebook also has a built-in diskette drive, use the BIOS
Setup utility Boot menu to make sure the USB diskette drive
is the first device under Removable Drive.
If the Notebook Stops Responding After Booting
Check whether you are connected to a TCP/IP network with
no
DHCP server. This can cause a long delay at startup because
DHCP is enabled. Contact your network administrator to
determine the proper TCP/IP configuration.
If the Notebook Takes a Long Time to Resume After
Entering Standby
The notebook can routinely take a minute or more to resume if
it
has a network card installed. While the operating system is
loading drivers and checking hardware and network connections,
you will see a blinking cursor on your display. As soon as the
hardware has been reinitialized, the Windows desktop will
appear.
Wireless Problems
If You Have Problems with Wireless 802.11
Communication
Make sure the wireless indicator light is on.
Make sure you are using the correct SSID and channel
settings.

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HP Notebook Series Specifications

General IconGeneral
CategoryLaptop
SeriesNotebook Series
ProcessorVaries by model (e.g., Intel Core i3/i5/i7, AMD Ryzen)
RAMVaries by model (e.g., 4GB, 8GB, 16GB)
StorageVaries by model (e.g., 256GB SSD, 1TB HDD)
Display14-inch to 17.3-inch HD or FHD (varies by model)
Operating SystemWindows 10 or Windows 11 (varies by model)
GraphicsIntegrated Intel or AMD Graphics or Discrete NVIDIA or AMD Graphics (varies by model)
BatteryVaries by model
WeightVaries by model

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