HP Notebook Series Reference Guide

6–10 Reference Guide
Troubleshooting
Modem Problems
If the Modem Seems Slow
■ Excess static or noise on a line reduces the overall
transmission speed of the modem connection. If necessary,
contact your telephone company about fixing this type of
problem.
■ If you are dialing internationally, line noise is often a problem
that is difficult or impossible to eliminate.
■ If you have call-waiting, disable it. Your telephone company
can provide instructions. Call-waiting can cause symptoms
similar to static.
■ Eliminate extra connections in the line. If possible, connect
directly to the wall jack.
■ Try another telephone line, preferably one normally used for
a fax machine or modem.
If the Modem Does Not Dial or No Dial Tone Is
Detected
■ Check all cables and connections.
■ Connect a standard telephone to the phone line and make sure
the line is working.
■ Make sure someone else is not using the same phone line.
■ Try another telephone line, preferably one normally used for
a fax machine or modem.
■ If you are in a foreign country, the dial tone may not be
recognized by the modem. In Control Panel, open Phone
and
Modem Options. Try disabling the option that waits for
a
dial tone.

HP Notebook Series Specifications

General

Category	Laptop
Series	Notebook Series
Processor	Varies by model (e.g., Intel Core i3/i5/i7, AMD Ryzen)
RAM	Varies by model (e.g., 4GB, 8GB, 16GB)
Storage	Varies by model (e.g., 256GB SSD, 1TB HDD)
Display	14-inch to 17.3-inch HD or FHD (varies by model)
Operating System	Windows 10 or Windows 11 (varies by model)
Graphics	Integrated Intel or AMD Graphics or Discrete NVIDIA or AMD Graphics (varies by model)
Battery	Varies by model
Weight	Varies by model