HP Notebook Series Reference Guide

Troubleshooting
Reference Guide 6–13
If the Modem Clicks Repeatedly, But Does Not
Connect
■ Make sure you are using an analog telephone line (2, 3, or
4
wires). You must not use a digital line. In a hotel, ask for
a
data line.
■ Check all cables and connections.
PC Card (PCMCIA) Problems
If the Notebook Does Not Recognize a PC Card
■ Remove and reinsert the PC Card.
■ Restart the notebook. Select Start > Turn Off Computer >
Restart.
■ Try the card in another notebook to see whether the card
functions properly.
■ Zoomed Video is not supported.
■ If the card requires an IRQ, make sure one is available. Open
the hardware Device Manager. Select Start > Control Panel >
Performance and Maintenance > System.
If a Network PC Card Stops Communicating
Properly
■ The card may have been reset if the notebook entered
Standby or shut off. Exit any applications, then remove and
reinsert the card.
■ Check settings in the Control Panel.

HP Notebook Series Specifications

General

Category	Laptop
Series	Notebook Series
Processor	Varies by model (e.g., Intel Core i3/i5/i7, AMD Ryzen)
RAM	Varies by model (e.g., 4GB, 8GB, 16GB)
Storage	Varies by model (e.g., 256GB SSD, 1TB HDD)
Display	14-inch to 17.3-inch HD or FHD (varies by model)
Operating System	Windows 10 or Windows 11 (varies by model)
Graphics	Integrated Intel or AMD Graphics or Discrete NVIDIA or AMD Graphics (varies by model)
Battery	Varies by model
Weight	Varies by model