Event
code
Message text and description Details and solution
2004 Library startup failed
1. If the robotic assembly fails to move through
a certain area of the library:
• Look through the window in the front
panel and see if there are any
obstructions.
• Verify that both magazines in that module
can be extended.
2. Verify that all modules have power.
3. Verify that any expansion modules are
cabled correctly with the expansion
interconnect cables.
4. Verify that the top and bottom cover plates
are properly installed on the library.
5. Verify that the module alignment
mechanisms at the rear of the library are
locked in the proper positions.
6. Reboot the library.
7. If the robotic assembly moves front to back,
but not vertically, the robot shipping lock
could be positioned incorrectly. Move the
lock to either the fully locked or fully
unlocked position.
If the robotic assembly does not unlock the
shipping lock after the reboot:
a. Move the robotic assembly to the base
module from the Maintenance > Move
Robotic to Base Module screen. See
Moving the robotic assembly to the
base module on page 105 .
b. Power off the library.
c. Remove all cables from the base module
and unlock the alignment mechanisms.
d. Extend the base module from the rack.
e. Reposition the lock.
8. If the error persists, review library events for
additional information.
Table Continued
198 Event codes
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