Event
code
Message text and description Details and solution
2034 Cable to spooling mechanism has failed
during initialization.
Ensure that the spooling mechanism is fully
seated in the base module and installed
correctly with the robotic assembly.
2035 Initialization failure due to robot gripper
positioning error.
1. Check for obstructions between the robotic
assembly and magazines.
2. Reboot the library and then retry the
operation.
2036 Unintended termination of application
process.
Reboot the library and then retry the operation.
2037 Robotics firmware version upgrade
failed.
2038 Lost connection to module.
• Ensure that all modules are powered on.
• Ensure that all module interconnect cables
are properly installed.
• Reboot the library.
2039 Cartridge left in robot gripper, unable to
be moved to any open location.
1. Enable mailslots and ensure that some slots
are available.
2. Power cycle the library.
3. Use the OCP to move the cartridge to an
open slot.
2040 Wellness test failed with critical error.
1. Check for additional events that might
provide an indication of the reason for the
failure.
2. Retry the wellness test.
2041 Wellness test failed because unit lock
failed.
Ensure that the alignment mechanisms for all
modules above the bottom module are engaged
and locked.
(The alignment mechanism in the bottom
module must be secured in the unlocked
position.)
2042 Wellness test failed because top cover is
missing.
If the base module cannot detect both a top and
bottom cover, the robot will not move.
Table Continued
Event codes 203
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