Event
code
Message and description Details and solution
4013 Exchange cartridge failed due to a drive
issue.
1. Retry the operation with the same source
and destination. If the problem persists,
retry the operation with a different
cartridge in the same drive.
2. Check the library event log for events
associated with this drive.
3. Use the RMI to pull a drive support ticket
and check the device analysis section for
more information. Use L&TT to view the
support ticket.
4014 Library test failed due to a drive issue.
1. Verify the test parameters and then retry
the test.
2. Check the library event log for events
associated with this drive.
3. Use the RMI to pull a drive support ticket
and check the device analysis section for
more information. Use L&TT to view the
support ticket.
4015 Power supply has failed. Redundancy is not
available.
1. Verify that each module has two power
supplies installed.
2. Ensure that all power supplies are
installed properly.
3. Verify that all power sources are
supplying power that is within the product
requirements.
4017 Restore configuration data from chassis
failed.
1. If possible, save the library configuration
to a file.
2. Power cycle the library and retry the
operation.
4018 Firmware upgrade failed, tape drive reported
an error applying the firmware file.
1. Verify that the firmware file is correct for
the drive.
2. Ensure that the drive is in a healthy state
and does not have a cartridge.
3. Retry the operation.
4019 General drive firmware bundle upgrade
failure.
Table Continued
218 Event codes