132 SYSTEM DIAGNOSTICS AND TROUBLESHOOTING
Internet takes too long to download
websites.
Modem is not set up properly. Verify that the correct modem speed and COM port are
selected.
For Windows 2000
1 Select Start>Settings>Control Panel.
2 Continue with step #2.
For Windows XP
1 Select Start>Control Panel.
Continue with step #2.
2 Double-click System.
3 Click the Hardware tab.
4 In the Device Manager area, click the Device
Manager button.
5 Double-click Ports (COM & LPT).
6 Right-click the COM port your modem uses, then
click Properties.
7 Under Device status, verify that the modem is working
properly.
8 Under Device usage, verify the modem is enabled.
9 If there are further problems, click the Troubleshoot
button and follow the on-screen instructions.
Table 5-17 Internet Access Problems (Continued)
Problem Cause Solution
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