Table 7-22 Issues, possible causes, and xes (continued)
Items Procedures
Troubleshooting steps
1. Verify that front power light (7. Status lights, blinking light codes, troubleshooting lights,
and POST error messages on page 112) is blinking (indicating Sleep state). Press power
button to exit Sleep.
2. Reset BIOS to default (associated with OS Power Management in Power Menu) (4. Update
BIOS and drivers on page 107)
3. Check power management settings in Windows Power Options. Disable Sleep options if
the issue is resolved.
4. Screen saver is set. Press any key or touch touchpad to resume.
5. Verify that Display Choice is set to external video only. Toggle screen control key
combination fn + f4 or Windows logo +P.
Tips If you are using a docking station, set your notebook display as a primary display. When the
computer is undocked, you may think it is in a power-saving state, but the screen image may
actually appear on an external display device in the docking conguration.
Unresponsive
Use this information to troubleshoot issues with responsiveness.
ENWW Common issues and possible solutions 139
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