HP ZBook x2 User Manual

No video (external)
Items Procedures
Symptom
No image on external monitor
Possible causes
External monitor, resolution, display conguration,
drivers.
Troubleshooting steps
1. Be sure external monitor is compatible with the
computer.
2. Be sure that external monitor is turned on.
3. Press any key to get out power saving mode.
4. Adjust the brightness of the monitor.
5. Test with a veried working monitor.
6. Test the monitor via internal ports (VGA, DP
ports).
7. Install latest video driver.
8. Reset the screen resolution as described in the
documentation.
9. Congure display choice, and then force output to
external video by closing the notebook lid or
pressing Fn + F4 to switch screen output.
DisplayPort/VGA
See No video (external) on page 100.
HDMI
Items Procedures
Symptoms
● Display issue
● Sound issue
Possible causes
Cable, connection, settings.
Troubleshooting steps
Quick Check
1. Verify HDMI device input source is set correctly (i.e., HDMI1).
2. Be sure you are using the correct HDMI cable.
3. Check connection and reconnect the HDMI cable.
4. Verify if sound output is congured correctly in Control Panel > Sound
Manager.
1. Perform hard reset (4. Update BIOS and drivers on page 63).
2. Update BIOS and drivers (4. Update BIOS and drivers on page 63) when sound
is heard but no video on HDTV.
References http://support.hp.com/us-en/document/c01186408
100 Chapter 6 Troubleshooting guide

HP ZBook x2 Specifications

General

Brand	HP
Model	ZBook x2
Category	Desktop
Language	English