HPE ProLiant DL345 Gen11

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c. Loosen the heatsink screw numbers 2 and 1 (callouts 5 and 6).

Standard heatsink

Midplane cage heatsink

HPE ProLiant DL345 Gen11 Server Service and Maintenance Guide 202

Main Page

Customer self repair10
- Parts only warranty service10
- Réparation par le client (CSR)10
- Service de garantie "pièces seules"11
- Riparazione da parte del cliente11
- Servizio di garanzia per i soli componenti11
- Customer Self Repair11
- Parts-only Warranty Service (Garantieservice ausschließlich für Teile)12
- Reparaciones del propio cliente12
- Servicio de garantía exclusivo de componentes12
- Customer Self Repair12
- Garantieservice "Parts Only"13
- Reparo feito pelo cliente13
- Serviço de garantia apenas para peças13
Illustrated parts catalog17
Mechanical components17
Access panel spare part20
Miscellaneous blank spare parts20
One-slot primary/secondary riser cage spare part21
Left OCP Slot 21 rail spare part21
Cable management arm spare parts21
DIMM guards spare part21
Rack rails spare part21
Cable guards spare part22
Chassis ears spare part22
Front bezel spare part22
Drive blank spare parts22
Universal media bay cage spare part23
Air baffle spare part23
Energy pack holder spare part23
System components24
Processor spare parts25
Heatsink spare parts26
System board assembly spare part26
System battery spare part27
Drive backplane spare parts27
Power supply spare parts28
Fan spare parts28
DIMM spare parts28
Drive cable spare parts29
Server options31
Chassis intrusion detection switch spare part33
Energy pack spare parts33
HPE NS204i-u Boot Device spare parts33
Serial port cable spare part33
Storage controller spare parts34
Riser board spare parts34
Universal media bay cable spare part35
OCP bandwidth upgrade cable spare part35
Removal and replacement procedures35
Safety considerations37
Electrostatic discharge37
Symbols on equipment38
Rack warnings and cautions40
Server warnings and cautions41
Preparation procedures42
- Prerequisites42
- About this task42
Server data backup43
Power down the server43
Open the cable management arm44
- Procedure44
Extend the server out of the rack44
- Prerequisites44
- About this task45
- Procedure45
Remove the server from the rack46
- Prerequisites46
- Procedure46
Rail identification markers48
Rack mounting interfaces49
Remove the midplane drive cage49
- Procedure49
Remove the fan cage52
- Prerequisites52
- Procedure52
Remove the midwall bracket53
- Prerequisites53
- Procedure53
Remove the LFF drive backplane bracket56
- Prerequisites56
- About this task56
- Procedure57
Remove the rear 4 LFF drive cage58
- Prerequisites58
- About this task58
- Procedure59
Remove the riser cage61
- Prerequisites61
- About this task61
- Procedure61
Power up the server64
- About this task64
Removing and replacing the front bezel64
- Procedure64
- Results65
Removing and replacing the access panel65
- Prerequisites65
- About this task66
- Procedure66
- Results67
Removing and replacing the air baffle67
- About this task67
- Procedure67
- Results69
Removing and replacing the SFF drive box blank69
- Prerequisites69
- About this task69
- Procedure69
- Results70
Removing and replacing the LFF drive box 1 blank70
- Prerequisites70
- About this task70
- Procedure70
- Results71
Flexible Slot power supply replacement71
Power supply warnings and cautions72
DC power supply warnings and cautions72
Removing and replacing a Flexible Slot power supply73
- Prerequisites73
- About this task73
- Procedure73
- Results78
Removing and replacing a hot-plug SAS, SATA or NVMe drive78
- About this task78
- Procedure78
- Results80
Removing and replacing the cable management arm80
- About this task80
- Procedure80
- Results82
Removing and replacing a DIMM82
- About this task82
- Procedure82
- Results84
Removing and replacing a power supply blank84
- About this task84
- Procedure84
- Results84
Removing and replacing the drive blank85
- About this task85
- Procedure85
- Results86
Removing and replacing a fan86
- About this task86
- Procedure86
- Results87
Removing and replacing a cable guard87
- Prerequisites87
- Procedure87
- Results89
Removing and replacing the serial port89
- Prerequisites89
- About this task90
- Procedure90
- Results91
Removing and replacing the serial port blank91
- Prerequisites91
- About this task91
- Procedure91
- Results93
Removing and replacing the energy pack holder93
- Procedure93
- Results94
Removing and replacing the energy pack94
- Procedure94
- Results96
Removing and replacing the optical drive blank96
- Prerequisites96
- About this task96
- Procedure96
- Results98
Removing and replacing the front 2 SFF stacked drive blank98
- Prerequisites98
- Procedure98
- Results101
Removing and replacing the universal media bay cage101
- Prerequisites101
- Procedure101
- Results106
Removing and replacing the SFF universal media bay USB 2.0/DisplayPort Y-cable106
- Prerequisites106
- Procedure106
- Results109
Removing and replacing the SFF universal media bay USB 3.2 Gen 1 port cable109
- Prerequisites109
- Procedure109
- Results112
Removing and replacing the LFF universal media bay DisplayPort cable112
- Prerequisites112
- Procedure112
- Results114
Removing and replacing the one-slot primary/secondary riser cage114
- Prerequisites114
- Procedure114
- Results116
Removing and replacing the right chassis ear assembly116
- Prerequisites116
- Procedure116
- Results117
Removing and replacing the left chassis ear117
- Prerequisites117
- Procedure118
- Results119
Removing and replacing a DIMM guard119
- Prerequisites119
- Procedure119
- Results121
Transceiver replacement121
Transceiver warnings and cautions122
Removing and replacing a transceiver122
- Prerequisites122
- Procedure122
- Results123
Expansion card replacement123
Removing and replacing an expansion card from PCIe5 x16 base riser124
- Prerequisites124
- About this task124
- Procedure124
- Results126
Removing and replacing an expansion card from PCIe5 x16 low-profile riser126
- Prerequisites126
- About this task126
- Procedure126
- Results128
Removing and replacing an expansion card from three-slot primary/secondary riser cages128
- Prerequisites129
- About this task129
- Procedure129
- Results130
Removing and replacing a type-o storage controller130
- About this task130
- Procedure131
- Results132
Removing and replacing an OCP slot blank132
- Prerequisites132
- About this task132
- Procedure132
- Results134
Removing and replacing the rack rails134
- Prerequisites134
- About this task134
- Procedure134
- Results136
Removing and replacing the left OCP Slot 21 rail136
- Prerequisites137
- About this task137
- Procedure137
- Results138
Riser board replacement138
Removing and replacing the PCIe5 x16 base riser from one-slot riser cage139
- Prerequisites139
- About this task139
- Procedure139
- Results141
Removing and replacing the PCIe5 x16 low-profile riser141
- Prerequisites141
- About this task141
- Procedure141
- Results143
Removing and replacing the PCIe5 x16 base riser from three-slot riser cage143
- Prerequisites143
- About this task143
- Procedure143
- Results146
Removing and replacing the free-height riser146
- Prerequisites146
- About this task146
- Procedure146
- Results148
Removing and replacing the stacking riser148
- Prerequisites148
- About this task148
- Procedure149
- Results152
Optical drive replacement152
Removing and replacing the optical drive from the LFF chassis152
- Prerequisites152
- Procedure152
- Results154
Removing and replacing the optical drive from the SFF chassis154
- Prerequisites154
- Procedure154
- Results156
Drive backplane replacement156
Removing and replacing the front 4 LFF drive backplane156
- Prerequisites156
- About this task156
- Procedure157
- Results158
Removing and replacing the 8 SFF drive backplane158
- Prerequisites158
- About this task158
- Procedure159
- Results160
Removing and replacing the 12 E3.S drive backplane161
- Prerequisites161
- About this task161
- Procedure161
- Results163
Removing and replacing the front 2 SFF side-by-side drive backplane163
- Prerequisites163
- About this task163
- Procedure163
- Results165
Removing and replacing the front 2 SFF stacked drive backplane165
- Prerequisites165
- About this task165
- Procedure166
- Results168
Removing and replacing the midplane drive backplane168
- Prerequisites168
- About this task168
- Procedure169
- Results170
Removing and replacing the rear 4 LFF drive backplane170
- Prerequisites170
- About this task170
- Procedure170
- Results172
Removing and replacing the rear 2 SFF drive backplane172
- Prerequisites172
- About this task172
- Procedure172
- Results174
Removing and replacing the OCP NIC 3.0 adapter174
- About this task174
- Procedure175
- Results176
Removing and replacing the chassis intrusion detection switch176
- Procedure176
- Results178
Removing and replacing the internal USB device178
- Procedure178
- Results179
Removing the boot device security cover from the NS204i-u + secondary low-profile riser cage179
- Prerequisites179
- Procedure179
- Results181
HPE NS204i Boot Device replacement181
Removing and replacing the boot device cage assembly from NS204i-u + low-profile riser cage182
- Prerequisites182
- About this task182
- Procedure182
- Results184
Removing and replacing the boot device cage assembly on top of the power supply cage184
- Prerequisites184
- About this task184
- Procedure184
- Results187
Removing and replacing a boot device carrier with a security cover installed187
- Prerequisites187
- About this task187
- Procedure187
- Results190
Removing and replacing a boot device carrier without a security cover installed191
- Prerequisites191
- About this task191
- Procedure191
- Results193
Removing and replacing a boot device drive with a security cover installed193
- Prerequisites193
- About this task193
- Procedure193
- Results196
Removing and replacing a boot device drive without a security cover installed197
- Prerequisites197
- About this task197
- Procedure197
- Results199
Heatsink replacement199
Removing the heatsink199
- Prerequisites199
- About this task199
- Procedure199
Installing the heatsink205
- Prerequisites205
- About this task205
- Procedure205
Processor replacement210
Processor cautions210
Removing the processor211
- Prerequisites211
- Procedure211
Installing the processor218
- Prerequisites218
- About this task218
- Procedure219
System board assembly replacement225
Removing the system board assembly225
- Prerequisites225
- Procedure226
Installing the system board assembly234
- Prerequisites234
- About this task235
- Procedure235
Re-entering the server serial number and product ID248
- About this task248
- Procedure248
- Results249
System battery replacement249
System battery information250
Removing and replacing the system battery250
- About this task250
- Procedure250
- Results252
Troubleshooting252
NMI functionality253
Troubleshooting resources253
Component identification253
Front panel components254
- 8 LFF drive configuration254
- 12 LFF drive configuration254
- 16 SFF drive configuration255
- 24 SFF drive configuration255
- 36 E3.S drive configuration256
iLO Service Port256
Front panel LEDs and buttons257
Server UID LED258
Using the UID button to view the Server Health Summary259
- Prerequisites259
- About this task259
- Procedure259
Front panel LED power fault codes259
Rear panel components259
- Rear panel with rear 4 LFF drives259
- Rear panel with 2 SFF stacked drives260
Display device setup261
Rear panel LEDs261
System board components262
System maintenance switch descriptions264
DIMM label identification265
DIMM slot numbering266
Processor and socket components267
Riser board components268
- Standard riser components268
- Cabled riser components268
PCIe5 slot description269
Riser slot numbering270
- Two-slot riser configuration without HPE NS204i Boot Device270
- Two-slot riser configuration with HPE NS204i Boot Device271
- Six-slot riser configuration271
HPE Basic Drive LED definitions271
EDSFF SSD LED definitions272
Drive bay numbering273
LFF drive bay numbering273
- Front: 12 LFF drive bay numbering273
- Midplane: 4 LFF drive bay numbering274
- Rear: 4 LFF drive bay numbering274
SFF drive bay numbering274
- Front: 8 LFF + 2 SFF drive bay numbering275
- Front: 16 SFF + 2 SFF drive bay numbering275
- Front: 24 SFF drive bay numbering275
- Midplane: 8 SFF drive bay numbering275
- Rear: 2 SFF drive bay numbering276
E3.S drive bay numbering276
Drive backplane naming276
Fan numbering277
Fan and heatsink requirements278
DSC-25 2-port SFP28 card ports and LEDs278
- Ports278
- LEDs279
Trusted Platform Module 2.0280
Trusted Platform Module 2.0 guidelines280
BitLocker recovery key/password retention guidelines281
HPE NS204i-u Boot Device components281
HPE NS204i-u Boot Device LED definitions282
Cabling283
Cabling guidelines284
- Before connecting cables284
- When connecting cables284
- When disconnecting cables284
Cabling diagrams285
Internal cabling management288
Stacking and free-height riser cabling289
- Primary free-height riser cabling289
- Primary stacking riser cabling290
- Primary/secondary stacking riser cabling290
Storage cabling291
Storage controller cabling291
Front drive storage controller cabling292
- 8/12 LFF drive: Onboard SATA cabling292
- 8/16 SFF drive: Onboard SATA cabling292
- 8/16/24 SFF x2 NVMe direct attach cabling293
- 8 SFF x4 NVMe direct attach cabling294
- 36 E3.S x2 NVMe direct attach cabling294
- 8 LFF SAS/SATA drive controller cable: Type-o controller in Slot 22295
- 8 LFF SAS/SATA drive controller cabling: Type-p controller in the primary riser296
- 4 LFF Box 1 SAS/SATA drive controller cabling: Type-p controller in the primary riser297
- 8/12 LFF SAS/SATA drive controller cabling: Type-p storage controller in the primary riser297
- 8 SFF Box 1 SAS/SATA controller cabling: Type-o controller in the Slot 22298
- 8/16 SFF SAS/SATA controller cabling: Type-p controller in the primary riser298
- 8/16/24 SFF SAS/SATA controller cabling: Type-p controller in the primary riser299
- 8 SFF Box 1 x2 NVMe storage controller cabling: Type-o controller in Slot 22300
- 8/16 SFF x2 NVMe storage controller cabling: Type-p controller in the primary riser300
- 8 SFF Box 1 x2 NVMe storage controller cabling: Type-p controller in the secondary riser302
- 8 SFF Box 3 x4 NVMe storage controller cabling: Type-p controller in the primary riser303
- 8 SFF Box 2 x4 NVMe storage controller cabling: Type-p controller in the primary riser304
- 8 SFF Box 1 x4 NVMe storage controller cabling: Type-p controller in the secondary riser304
- Front 2 SFF side-by-side drive controller cabling: Type-o controller305
- Front 2 SFF stacked drive controller cabling: Type-o controller306
Midplane drive storage controller cabling307
- 8 SFF midplane x2 NVME drive direct attach307
- 4 LFF x1 SAS midplane drive controller cabling: type-p storage controller in the primary riser307
- 8 SFF midplane SAS x1 NVMe drive controller cabling: type-p storage controller308
- 8 SFF midplane x4 NVMe storage controller cabling: type-p storage controller in the secondary riser309
Rear drive storage controller cabling309
- Rear 4 LFF drive: onboard SATA cabling309
- Rear 4 LFF x1 SAS drive controller cabling: type-o storage controller in Slot 22310
- Rear 4 LFF x1 SAS drive controller cabling: type-p storage controller in the primary riser311
- Rear 2 SFF SAS x4 NVMe stacked drive controller cabling: type-o storage controller311
Drive power cabling312
Front drive power cabling312
- 8/12 LFF drive power cabling312
- 8/16/24 SFF drive power cabling312
- 36 E3.S drive power cabling313
- Front 2 SFF side-by-side drive power cabling314
- Front 2 SFF stacked drive power cabling314
Midplane drive power cabling315
- 4 LFF midplane drive power cabling315
- 8 SFF midplane SAS/NVMe x1 drive power cabling316
- 8 SFF midplane NVMe x4 power cabling316
Rear drive power cabling317
- Rear 4 LFF drive power cabling317
- Rear 2 SFF stacked drive power cabling317
Energy pack cabling318
Storage controller backup power cabling319
- Storage controller backup power cabling from type-o storage controller in Slot 22319
Optical drive cabling319
- Optical drive cabling in the LFF universal media bay319
- Optical drive cabling in the SFF universal media bay320
Universal media bay cabling321
- LFF universal media bay cabling: DisplayPort cable321
- SFF universal media bay cabling321
HPE NS204i Boot Device cabling323
- HPE NS204i Boot Device on the NS204i-u + secondary low-profile riser cage323
- HPE NS204i Boot Device on top of the power supply cage323
Fan cabling324
OCP bandwidth upgrade cabling325
Serial port cabling325
Chassis intrusion detection switch cabling326
Front I/O cabling327
Configuration resources327
Updating firmware or system ROM328
Configuring the server328
Configuring storage controllers329
Managing the HPE NS204i Boot Device330
Deploying an OS330
Configuring security331
Optimizing the server331
Server management331
Managing Linux-based high performance compute clusters332
Specifications332
Environmental specifications332
- Standard operating support333
- Extended ambient operating support333
Mechanical specifications333
Power supply specifications334
HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply334
HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply335
HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply336
HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply337
Websites338
- General websites338
- Product websites338
Support and other resources338
Accessing Hewlett Packard Enterprise Support338
- Information to collect339
Accessing updates339
Remote support339
Warranty information340
Regulatory information340
- Additional regulatory information340
Documentation feedback340

HPE ProLiant DL345 Gen11 - Page 202

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