Chapter 1 • Introduction
1037076-0001 Revision C
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Chapter 1
Introduction
This manual explains how to uninstall a DW4000, DW6000, or
DW7000 remote terminal and replace it with your new HN7000S
remote terminal.
This introductory chapter discusses the following topics:
• Obtaining help during the upgrade on page 1
• System requirements on page 1
• Summary of the upgrade process on page 2
• Disposing of the old remote terminal on page 2
Obtaining help during
the upgrade
This section explains how to obtain technical support should you
need help upgrading your remote terminal. Be sure that you
complete the procedures in the following chapters before seeking
assistance.
If you purchased this product through a Hughes retail channel,
call Customer Care at 1-866-347-3292.
If you purchased this product from a value-added reseller (VAR),
please contact your VAR, rather than Hughes, for assistance. Your
VAR is trained to assist you with any technical problems you
might experience during the upgrade of your HN7000S remote
terminal.
System requirements
The HN7000S self-hosted remote terminal is designed to connect
to your computer. To operate in conjunction with the Hughes
network, your computer must meet the following requirements:
• Operating system
– PC: Windows XP, Windows 2000, Windows Me, Windows
98 SE
– MAC: 10.1 or higher
• Processor
– PC: Pentium II 333 Mhz or faster
– MAC: 300 Mhz or faster
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