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xvi

EserverpSeries

615

Service

Guide

Table of Contents

Default Chapter5
- Table of Contents5
- Rack Safety Instructions13
Safety Notices13
- Electrical Safety14
- Laser Safety Information15
  - Laser Compliance15
Data Integrity and Verification17
About this Book19
- Accessing Information19
- Highlighting19
- Iso 900019
- References to AIX Operating System19
- Related Publications20
- Trademarks20
Chapter 1. Reference Information21
- Overview21
- System Features22
  - Disk Drives and Disk Drive Backplane23
    - Operator Panel24
    - Security Features26
- Powering the System on and off27
- Console27
- Power-On Self-Test27
- POST Indicators28
- POST Keys28
- System Locations29
- System Logic Flow43
- Location Codes44
- Mapping AIX and Physical Location Codes48
  - AIX and Physical Location Code Table50
- System Cables53
- Specifications54
- External AC Power Cables56
- Service Inspection Guide57
Chapter 2. Diagnostic Overview59
- Maintenance Analysis Procedures (Maps)59
- System Leds60
  - System Attention LED60
- Checkpoints60
- FRU Isolation61
- FRU Identify Leds61
- Service Agent for the Model 6C3 and Model 6E362
- Using the Service Processor and Service Agent Features62
- Service Focal Point63
- Accessing System Log Error Information69
- Resetting the System Attention LED70
Chapter 3. Maintenance Analysis Procedures (Maps)73
- Entry MAP73
- Quick Entry MAP75
- MAP 1020: Problem Determination83
- MAP 1240: Memory Problem Resolution89
- MAP 1230: Linux Platform Error Problem Resolution93
  - Purpose of this MAP93
- MAP 1235: System Array Self-Repair Problem Resolution for Linux98
  - Purpose of this MAP98
- MAP 1320: Service Focal Point99
- MAP 1321: Quick Entry MAP for Systems with Service Focal Point100
- MAP 1322: End of Call MAP for Systems with Service Focal Point113
- MAP 1520: Power118
  - FRU Identify Leds119
- MAP 1521: Base System Drawer with Power Failure and no Error Codes120
- MAP 1523: the SPCN Error Codes Table Directed You here and the Error Code Is 1011 1B0X127
- MAP 1540: Problem Isolation Procedures130
  - FRU Identify Leds130
- MAP 1541: JTAG Problem Isolation132
- MAP 1542: I/O Problem Isolation132
- MAP 1548: Processor Subsystem Problem Isolation133
- MAP 1549: Attention Problem Isolation145
  - MAP 154B: Insufficient Hardware Resources Problem Isolation148
Chapter 4. Checkpoints151
- IPL Flow151
- Service Processor Checkpoints153
- Firmware Checkpoints160
  - Boot Problems/Concerns175
Chapter 5. Error Code to FRU Index179
- Performing Slow Boot179
- Confirming Initial Error Code179
- Four-Character Checkpoints180
- Replacing the Operator Panel180
- Replacing the Network Adapter181
- Determining Location Code181
- FRU Identify Leds182
- Checkpoint and Error Code Index182
- Operator Panel Error Codes186
- SPCN Error Codes187
- Firmware Error Codes190
- Service Processor Error Codes212
- Memory DIMM Present Detect Bits (PD-Bits)219
- Error Log Utility Procedure220
- System Firmware Update Messages220
- Scan Dump Messages220
- Common Firmware Error Codes220
  - Error Code B1Xx 4699229
  - Error Code B1Xx 8FF0232
- Scan Log Dump Progress Codes233
- HMC Surveillance Error Codes234
- Problem Determination Generated Error Codes235
Chapter 6. Using the Online and Standalone Diagnostics237
- Operating Considerations for Online and Standalone Diagnostics237
- Online Diagnostics Modes of Operation238
- Standalone Diagnostic Operation242
Chapter 7. Using the Service Processor245
- Service Processor Menus245
- General User Menu247
- Privileged User Menus247
- Service Processor Parameters in Service Mode269
- System Power-On Methods269
- Service Processor Reboot/Restart Recovery270
- Boot (IPL) Speed270
- Failure During Boot Process270
- Failure During Normal System Operation270
  - Service Processor Reboot/Restart Policy Controls270
- System Firmware Updates272
- Configuring and Deconfiguring Processors or Memory276
  - Run-Time CPU Deconfiguration (CPU Gard)276
- Service Processor System Monitoring - Surveillance276
  - System Firmware Surveillance276
  - Operating System Surveillance278
- Call-Out (Call-Home)278
- Console Mirroring279
  - System Configuration279
- Service Processor Error Logs280
- LCD Progress Indicator Log281
- Service Processor Operational Phases282
Chapter 8. Using System Management Services285
- Select Language287
- Change Password Options287
  - Set Privileged-Access Password287
- View Error Log288
- Setup Remote IPL (Initial Program Load)289
- Change SCSI Settings291
- Select Console291
- Select Boot Options292
- Select Boot Devices295
- Display Current Settings298
- Restore Default Settings298
- Multiboot Startup298
- Exiting System Management Services298
Chapter 9. Removal and Replacement Procedures299
- Handling Static-Sensitive Devices300
- Procedure List301
- Stopping the System302
  - Stopping the System Without a Hardware Management Console (HMC) Attached302
  - Stopping the System with an HMC Attached and AIX Installed302
  - Stopping the System with an HMC Attached and Linux Installed302
- Starting the System303
  - Starting the System Without a Hardware Management Console (HMC) Attached303
  - Starting the System with an HMC Attached303
- Placing the Model 6C3 into the Service Position304
- Returning the Model 6C3 to the Operating Position305
- Placing the Model 6E3 into the Service and Operating Position306
- Drawer Release Latch Bracket (Model 6C3)307
- Removing a Drawer Release Latch Bracket307
  - Replacing a Drawer Release Latch Bracket307
- Covers308
  - Removing the Model 6C3 Service Access Cover308
  - Replacing the Model 6C3 Service Access Cover308
  - Removing the Model 6E3 Service Access Cover309
  - Replacing the Model 6E3 Service Access Cover309
- Bezel Door (Model 6E3)310
  - Removing the Bezel Door310
  - Replacing the Bezel Door310
- Bezels311
  - Removing the Model 6C3 Front Bezel311
  - Replacing the Model 6C3 Front Bezel311
  - Removing the Model 6E3 Front Bezel312
  - Replacing the Model 6E3 Front Bezel312
- PCI Adapters313
  - Removing a Non-Hot-Pluggable PCI Adapter314
  - Replacing or Installing a Non-Hot-Pluggable PCI Adapter316
  - Removing a Hot-Pluggable PCI Adapter318
  - Replacing a Hot-Pluggable PCI Adapter321
  - Installing a Hot-Pluggable PCI Adapter324
  - Accessing the PCI Hot-Swap Manager327
- PCI Adapter Dividers and Light Pipes329
  - Removing a PCI Adapter Divider329
  - Replacing a PCI Adapter Divider330
  - Removing the PCI-Adapter-Divider Light Pipes331
  - Replacing the PCI-Adapter-Divider Light Pipes331
- Service Processor Assembly332
  - Before You Begin332
  - Removing the Service Processor Assembly332
  - Replacing the Service Processor Assembly335
- Battery336
  - Before Replacing the Battery336
  - Removing and Replacing the Battery336
- Hot-Swap System Fans338
  - Removing a Hot-Swap System Fan338
  - Replacing a Hot-Swap System Fan339
- Fan Tray Assembly341
  - Removing the Fan Tray Assembly341
  - Replacing the Fan Tray Assembly343
- Media Devices (Diskette, CD-ROM, DVD, DVD-Ram,Or Tape Drive)345
  - Slimline Media Devices345
  - SCSI Media Devices348
- Disk Drive Bezels and Fillers351
  - Removing a Disk Drive Bezel from a Disk Drive or Disk Drive Filler351
  - Replacing or Installing a Disk Drive Bezel Onto a Disk Drive352
- Hot-Swap Disk Drives353
  - Deconfiguring a Disk Drive for Removal353
  - Configuring a Disk Drive after Replacement or Installation353
  - Removing a Hot-Swap Disk Drive355
  - Replacing or Installing a Hot-Swap Disk Drive357
  - Removing a Hot-Swap Disk Drive with the System Power off358
  - Replacing or Installing a Hot-Swap Disk Drive with the System Power off358
- Disk Drive Backplane and Filler359
- Removing the Disk Drive Backplane or Filler359
- Replacing the Disk Drive Backplane or Filler360
- Operator Panel and Power Cable362
  - Removing the Operator Panel362
  - Replacing the Operator Panel363
  - Removing the Operator Panel Power Cable363
  - Replacing the Operator Panel Power Cable364
- Media Bay Chassis365
  - Removing the Media Bay Chassis365
  - Replacing the Media Bay Chassis366
- Power Supply368
  - Power Supply Leds368
  - Removing a Power Supply with the System Power off368
  - Replacing a Power Supply with the System Power off371
  - Installing or Replacing a Power Supply with the System Power on372
- Memory Dimms375
  - Removing Memory Dimms375
  - Replacing or Installing Memory Dimms375
- Voltage Regulator Modules377
  - Removing Voltage Regulator Modules377
  - Replacing Voltage Regulator Modules379
- System Backplane380
  - Removing the System Backplane380
  - Replacing the System Backplane382
Chapter 10. Parts Information385
- System Parts386
Chapter 11. Srns for Linux395
Chapter 12. Component and Attention Leds409
- Operator Panel Display409
- Component Leds409
Appendix A. Environmental Notices411
- Product Recycling and Disposal411
- Environmental Design415
- Acoustical Noise Emissions416
- Declared Acoustical Noise Emissions416
Appendix B. Notices417
Appendix C. Service Processor Setup and Test419
- Service Processor Setup Checklist419
- Testing the Setup420
Appendix D. Setting up the System Rack423
- Rack Specifications423
- 7014 Model T00 and T42 Rack423
- Noise Emission Notes424
  - System Service Clearances425
- Model 6C3 Rack Installation Inventory425
- Read the Rack Safety Instructions427
  - Rack Safety Instructions427
- Attach the Mounting Hardware to the Rack Enclosure428
- Model 6C3 Removal and Installation into a Rack434
  - System Drawer Removal434
  - Installing the Model 6C3 into the Rack Enclosure434
- Installing the Cable-Management Arm437
Appendix E. Install a Hardware Management Console (HMC)439
- Position the HMC and Monitor439
- Connect the Cables440
- Connect the 8-Port Adapter Cables442
- Connect the External Modem442
  - Check the Microswitch Setting on the Modem443
- Connect the LAN Cable (if Applicable)444
- Plug in the HMC Power Cable444
- Configure the Network444
- Configure Inventory Scout Services444
  - Collect Vital Product Data Information445
- Configure the Service Agent446
Appendix F. General Attributes Required When Using a TTY Terminal449
- Additional Communication Attributes450
- Additional Keyboard Attributes450
- Additional Printer Attributes451
Appendix G. Modem Configurations453
- Sample Modem Configuration Files453
  - Generic Modem Configuration Files453
  - Specific Modem Configuration Files453
- Configuration File Selection454
- Transfer of a Modem Session459
  - Recovery Strategy460
  - Prevention Strategy460
- Modem Configuration Sample Files461
Index479

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