IBM P 615 series

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Table

10.

Problem

Determination

Generated

Error

Codes

(continued)

Error

Code

Description

Action/

Possible

Failing

FRU

M0SC

SI01

Unable

to

load

diagnostics.

This

error

code

is

generated

by

the

customer

performing

“Problem

Determination”

in

the

Eserver

pSeries

615

Model

6C4

and

Model

6E4

User’s

Guide.

Go

to

“Boot

Problems/Concerns”

on

page

155.

216

EserverpSeries

615

Service

Guide

Table of Contents

Default Chapter5
- Table of Contents5
- Rack Safety Instructions13
Safety Notices13
- Electrical Safety14
- Laser Safety Information15
  - Laser Compliance15
Data Integrity and Verification17
About this Book19
- Accessing Information19
- Highlighting19
- Iso 900019
- References to AIX Operating System19
- Related Publications20
- Trademarks20
Chapter 1. Reference Information21
- Overview21
- System Features22
  - Disk Drives and Disk Drive Backplane23
    - Operator Panel24
    - Security Features26
- Powering the System on and off27
- Console27
- Power-On Self-Test27
- POST Indicators28
- POST Keys28
- System Locations29
- System Logic Flow43
- Location Codes44
- Mapping AIX and Physical Location Codes48
  - AIX and Physical Location Code Table50
- System Cables53
- Specifications54
- External AC Power Cables56
- Service Inspection Guide57
Chapter 2. Diagnostic Overview59
- Maintenance Analysis Procedures (Maps)59
- System Leds60
  - System Attention LED60
- Checkpoints60
- FRU Isolation61
- FRU Identify Leds61
- Service Agent for the Model 6C3 and Model 6E362
- Using the Service Processor and Service Agent Features62
- Service Focal Point63
- Accessing System Log Error Information69
- Resetting the System Attention LED70
Chapter 3. Maintenance Analysis Procedures (Maps)73
- Entry MAP73
- Quick Entry MAP75
- MAP 1020: Problem Determination83
- MAP 1240: Memory Problem Resolution89
- MAP 1230: Linux Platform Error Problem Resolution93
  - Purpose of this MAP93
- MAP 1235: System Array Self-Repair Problem Resolution for Linux98
  - Purpose of this MAP98
- MAP 1320: Service Focal Point99
- MAP 1321: Quick Entry MAP for Systems with Service Focal Point100
- MAP 1322: End of Call MAP for Systems with Service Focal Point113
- MAP 1520: Power118
  - FRU Identify Leds119
- MAP 1521: Base System Drawer with Power Failure and no Error Codes120
- MAP 1523: the SPCN Error Codes Table Directed You here and the Error Code Is 1011 1B0X127
- MAP 1540: Problem Isolation Procedures130
  - FRU Identify Leds130
- MAP 1541: JTAG Problem Isolation132
- MAP 1542: I/O Problem Isolation132
- MAP 1548: Processor Subsystem Problem Isolation133
- MAP 1549: Attention Problem Isolation145
  - MAP 154B: Insufficient Hardware Resources Problem Isolation148
Chapter 4. Checkpoints151
- IPL Flow151
- Service Processor Checkpoints153
- Firmware Checkpoints160
  - Boot Problems/Concerns175
Chapter 5. Error Code to FRU Index179
- Performing Slow Boot179
- Confirming Initial Error Code179
- Four-Character Checkpoints180
- Replacing the Operator Panel180
- Replacing the Network Adapter181
- Determining Location Code181
- FRU Identify Leds182
- Checkpoint and Error Code Index182
- Operator Panel Error Codes186
- SPCN Error Codes187
- Firmware Error Codes190
- Service Processor Error Codes212
- Memory DIMM Present Detect Bits (PD-Bits)219
- Error Log Utility Procedure220
- System Firmware Update Messages220
- Scan Dump Messages220
- Common Firmware Error Codes220
  - Error Code B1Xx 4699229
  - Error Code B1Xx 8FF0232
- Scan Log Dump Progress Codes233
- HMC Surveillance Error Codes234
- Problem Determination Generated Error Codes235
Chapter 6. Using the Online and Standalone Diagnostics237
- Operating Considerations for Online and Standalone Diagnostics237
- Online Diagnostics Modes of Operation238
- Standalone Diagnostic Operation242
Chapter 7. Using the Service Processor245
- Service Processor Menus245
- General User Menu247
- Privileged User Menus247
- Service Processor Parameters in Service Mode269
- System Power-On Methods269
- Service Processor Reboot/Restart Recovery270
- Boot (IPL) Speed270
- Failure During Boot Process270
- Failure During Normal System Operation270
  - Service Processor Reboot/Restart Policy Controls270
- System Firmware Updates272
- Configuring and Deconfiguring Processors or Memory276
  - Run-Time CPU Deconfiguration (CPU Gard)276
- Service Processor System Monitoring - Surveillance276
  - System Firmware Surveillance276
  - Operating System Surveillance278
- Call-Out (Call-Home)278
- Console Mirroring279
  - System Configuration279
- Service Processor Error Logs280
- LCD Progress Indicator Log281
- Service Processor Operational Phases282
Chapter 8. Using System Management Services285
- Select Language287
- Change Password Options287
  - Set Privileged-Access Password287
- View Error Log288
- Setup Remote IPL (Initial Program Load)289
- Change SCSI Settings291
- Select Console291
- Select Boot Options292
- Select Boot Devices295
- Display Current Settings298
- Restore Default Settings298
- Multiboot Startup298
- Exiting System Management Services298
Chapter 9. Removal and Replacement Procedures299
- Handling Static-Sensitive Devices300
- Procedure List301
- Stopping the System302
  - Stopping the System Without a Hardware Management Console (HMC) Attached302
  - Stopping the System with an HMC Attached and AIX Installed302
  - Stopping the System with an HMC Attached and Linux Installed302
- Starting the System303
  - Starting the System Without a Hardware Management Console (HMC) Attached303
  - Starting the System with an HMC Attached303
- Placing the Model 6C3 into the Service Position304
- Returning the Model 6C3 to the Operating Position305
- Placing the Model 6E3 into the Service and Operating Position306
- Drawer Release Latch Bracket (Model 6C3)307
- Removing a Drawer Release Latch Bracket307
  - Replacing a Drawer Release Latch Bracket307
- Covers308
  - Removing the Model 6C3 Service Access Cover308
  - Replacing the Model 6C3 Service Access Cover308
  - Removing the Model 6E3 Service Access Cover309
  - Replacing the Model 6E3 Service Access Cover309
- Bezel Door (Model 6E3)310
  - Removing the Bezel Door310
  - Replacing the Bezel Door310
- Bezels311
  - Removing the Model 6C3 Front Bezel311
  - Replacing the Model 6C3 Front Bezel311
  - Removing the Model 6E3 Front Bezel312
  - Replacing the Model 6E3 Front Bezel312
- PCI Adapters313
  - Removing a Non-Hot-Pluggable PCI Adapter314
  - Replacing or Installing a Non-Hot-Pluggable PCI Adapter316
  - Removing a Hot-Pluggable PCI Adapter318
  - Replacing a Hot-Pluggable PCI Adapter321
  - Installing a Hot-Pluggable PCI Adapter324
  - Accessing the PCI Hot-Swap Manager327
- PCI Adapter Dividers and Light Pipes329
  - Removing a PCI Adapter Divider329
  - Replacing a PCI Adapter Divider330
  - Removing the PCI-Adapter-Divider Light Pipes331
  - Replacing the PCI-Adapter-Divider Light Pipes331
- Service Processor Assembly332
  - Before You Begin332
  - Removing the Service Processor Assembly332
  - Replacing the Service Processor Assembly335
- Battery336
  - Before Replacing the Battery336
  - Removing and Replacing the Battery336
- Hot-Swap System Fans338
  - Removing a Hot-Swap System Fan338
  - Replacing a Hot-Swap System Fan339
- Fan Tray Assembly341
  - Removing the Fan Tray Assembly341
  - Replacing the Fan Tray Assembly343
- Media Devices (Diskette, CD-ROM, DVD, DVD-Ram,Or Tape Drive)345
  - Slimline Media Devices345
  - SCSI Media Devices348
- Disk Drive Bezels and Fillers351
  - Removing a Disk Drive Bezel from a Disk Drive or Disk Drive Filler351
  - Replacing or Installing a Disk Drive Bezel Onto a Disk Drive352
- Hot-Swap Disk Drives353
  - Deconfiguring a Disk Drive for Removal353
  - Configuring a Disk Drive after Replacement or Installation353
  - Removing a Hot-Swap Disk Drive355
  - Replacing or Installing a Hot-Swap Disk Drive357
  - Removing a Hot-Swap Disk Drive with the System Power off358
  - Replacing or Installing a Hot-Swap Disk Drive with the System Power off358
- Disk Drive Backplane and Filler359
- Removing the Disk Drive Backplane or Filler359
- Replacing the Disk Drive Backplane or Filler360
- Operator Panel and Power Cable362
  - Removing the Operator Panel362
  - Replacing the Operator Panel363
  - Removing the Operator Panel Power Cable363
  - Replacing the Operator Panel Power Cable364
- Media Bay Chassis365
  - Removing the Media Bay Chassis365
  - Replacing the Media Bay Chassis366
- Power Supply368
  - Power Supply Leds368
  - Removing a Power Supply with the System Power off368
  - Replacing a Power Supply with the System Power off371
  - Installing or Replacing a Power Supply with the System Power on372
- Memory Dimms375
  - Removing Memory Dimms375
  - Replacing or Installing Memory Dimms375
- Voltage Regulator Modules377
  - Removing Voltage Regulator Modules377
  - Replacing Voltage Regulator Modules379
- System Backplane380
  - Removing the System Backplane380
  - Replacing the System Backplane382
Chapter 10. Parts Information385
- System Parts386
Chapter 11. Srns for Linux395
Chapter 12. Component and Attention Leds409
- Operator Panel Display409
- Component Leds409
Appendix A. Environmental Notices411
- Product Recycling and Disposal411
- Environmental Design415
- Acoustical Noise Emissions416
- Declared Acoustical Noise Emissions416
Appendix B. Notices417
Appendix C. Service Processor Setup and Test419
- Service Processor Setup Checklist419
- Testing the Setup420
Appendix D. Setting up the System Rack423
- Rack Specifications423
- 7014 Model T00 and T42 Rack423
- Noise Emission Notes424
  - System Service Clearances425
- Model 6C3 Rack Installation Inventory425
- Read the Rack Safety Instructions427
  - Rack Safety Instructions427
- Attach the Mounting Hardware to the Rack Enclosure428
- Model 6C3 Removal and Installation into a Rack434
  - System Drawer Removal434
  - Installing the Model 6C3 into the Rack Enclosure434
- Installing the Cable-Management Arm437
Appendix E. Install a Hardware Management Console (HMC)439
- Position the HMC and Monitor439
- Connect the Cables440
- Connect the 8-Port Adapter Cables442
- Connect the External Modem442
  - Check the Microswitch Setting on the Modem443
- Connect the LAN Cable (if Applicable)444
- Plug in the HMC Power Cable444
- Configure the Network444
- Configure Inventory Scout Services444
  - Collect Vital Product Data Information445
- Configure the Service Agent446
Appendix F. General Attributes Required When Using a TTY Terminal449
- Additional Communication Attributes450
- Additional Keyboard Attributes450
- Additional Printer Attributes451
Appendix G. Modem Configurations453
- Sample Modem Configuration Files453
  - Generic Modem Configuration Files453
  - Specific Modem Configuration Files453
- Configuration File Selection454
- Transfer of a Modem Session459
  - Recovery Strategy460
  - Prevention Strategy460
- Modem Configuration Sample Files461
Index479

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