IBM P 615 series - Page 78

Hardware Management Console (HMC) cannot be used to
manage a managed system, or the connection to the
managed system is failing.
If the managed system is operating normally (no error
codes or other symptoms), the HMC might have a
problem, or the connection to the managed system
might be damaged or incorrectly cabled. Do the
following:
1. Check the connections (serial cable) between the
HMC and the managed system. Correct any
cabling errors if found. If another serial cable is
available, connect it in place of the existing cable
and refresh the HMC graphical user interface. You
may have to wait up to 30 seconds for the
managed system to reconnect.
2. Verify that any connected HMC is connected to
the managed system by checking the
Management Environment of the HMC.
Note: The managed system must have power
connected and the system running, or waiting for
a power-on instruction (the OK prompt is in the
operator panel.) If the managed system does not
appear in the Navigation area of the HMC
Management Environment, the HMC or the
connection to the managed system might be
failing.
3. Go to the ″Entry MAP″ in the Hardware
Management Console Maintenance Guide, order
number SA38-0603.
4. There might be a problem with the service
processor card or the system backplane. If you
cannot fix the problem using the HMC tests in the
Hardware Management Console Maintenance
Guide:
a. Replace the service processor card.
b. Replace the system backplane.
Hardware management console (HMC) cannot call out using
the attached modem and the customer’s telephone line.
If the managed system is operating normally (no error
codes or other symptoms), the HMC might have a
problem, or the connection to the modem and
telephone line may have a problem. Do the following:
1. Check the connections between the HMC and the
modem and telephone line. Correct any cabling
errors if found.
2. Go to the Entry MAP in the Hardware
Management Console Maintenance Guide, order
number SA38-0603.
There is a Display Problem (Distortion, Blurring, Etc.)
58 EserverpSeries 615 Service Guide