Telephone Number Setup Menu
This menu can be used to set or change the telephone numbers for reporting a system
failure. The service processor allows setting or changing telephone numbers for:
Telephone Number Setup Menu
1. Service Center Telephone Number:
Currently Unassigned
2. Customer Administration Center Telephone Number:
Currently Unassigned
3. Digital Pager Telephone Number:
Currently Unassigned
4. Customer Voice Telephone Number:
Currently Unassigned
5. Customer System Telephone Number:
Currently Unassigned
98. Return to Previous Menu
1>
v Service Center Telephone Number is the number of the service center computer.
The service center usually includes a computer that takes calls from servers with
call-out capability. This computer is referred to as the catcher. The catcher expects
messages in a specific format to which the service processor conforms.
For more information about the format and catcher computers, refer to the README
file in the AIX /usr/samples/syscatch directory. Contact your service provider for the
correct telephone number to enter here. Until you have that number, leave this field
unassigned.
v Customer Administration Center Telephone Number is the number of the system
administration center computer (catcher) that receives problem calls from servers.
Contact your system administrator for the correct telephone number to enter here.
Until you have that number, leave this field unassigned.
v Digital Pager Telephone Number is the number for a numeric pager carried by
someone who responds to problem calls from your server. Contact your
administration center representative for the correct telephone number to enter here.
For test purposes, enter your telephone number here. You can change it later when
testing is complete. See note on page 476.
v Customer Voice Telephone Number is the telephone number of a phone near the
server or answered by someone responsible for the server. This is the telephone
number left on the pager for callback. For test purposes, enter your telephone
number here. You can change it after testing is completed.
v Customer System Telephone Number is the telephone number to which your
server’s modem is connected. The service or administration center representatives
need this number to make direct contact with your server for problem investigation.
Thisisalsoreferredtoasthecall-in phone number.
Chapter 7. Service Processor Menus 463
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