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IBM pSeries 630 6C4 User Manual

IBM pSeries 630 6C4
651 pages
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pSeries 630 Model 6C4 and Model 6E4
Service Guide
SA38-0604-03
ERserver
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Table of Contents

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IBM pSeries 630 6C4 Specifications

General IconGeneral
ModelIBM pSeries 630 6C4
CategoryServer
ProcessorPOWER4
Processor Speed1.2 GHz
Number of Processors1 or 2
L2 Cache1.5 MB per processor
L3 Cache32 MB
Network10/100/1000 Mbps Ethernet
Operating SystemAIX
Architecture64-bit
Memory TypeSDRAM
Hard Drive36.4 GB, 73.4 GB
Storage InterfaceSCSI
Form FactorRack-mounted

Summary

Chapter 1. Reference Information

Overview

Provides a logical description and a physical overview of the system.

System Features

Details the bus architecture, PCI-X slots, processors, memory, media bays, and power supplies.

Processor Cards

Describes the available processor types and speeds, and configuration options.

Memory

Details memory configurations, including ECC DDR SDRAM and DIMM slot population.

Media Drives

Lists available media drives like CD-ROM, DVD-ROM, diskette, and tape drives.

Hot-Pluggable Disk Drives

Details the four hot-pluggable disk-drive bays and available disk-drive sizes and speeds.

I/O Expansion Drawer

Explains expansion options using additional 7311 Model D20 I/O drawers for PCI-X slots and disk drive bays.

Power Supplies

Describes the system's power supplies, including AC input types and redundant power capabilities.

Operator Panel

Details the operator panel components including the LED diagnostics display and buttons.

Location Codes

Explains physical location codes and AIX location codes for mapping failing FRUs.

AIX and Physical Location Code Table

Provides a table mapping component names to their physical and AIX location codes.

System Cables

Illustrates system cable connections and internal power cable routing.

Specifications

Contains system specifications for both Model 6C4 and Model 6E4, including dimensions, electrical, and environmental data.

Service Inspection Guide

Provides a checklist for performing a service inspection on the system.

Chapter 2. Diagnostic Overview

Maintenance Analysis Procedures (MAPs)

Guides the trained service representative through the system for isolation and error recovery.

System Attention LED

Explains the system attention LED on the operator panel and its indication of needed user intervention or service.

Checkpoints

Describes checkpoints, error codes, and SRNs that appear during service processor boot and system operation.

FRU Isolation

Provides guidance on isolating failing components using error codes and referencing relevant sections for actions.

Service Focal Point

Details the Service Focal Point application for diagnosing and repairing problems on partitioned systems.

Accessing System Log Error Information

Explains how to access system logs for error information depending on system configuration (HMC attached or not).

Resetting the System Attention LED

Provides procedures to reset the system attention LED based on system configuration (HMC attached or not).

Chapter 3. Maintenance Analysis Procedures (MAPs)

Entry MAP

The starting point for problem determination, quickly pointing to appropriate MAPs or service reference information.

Quick Entry MAP

A subset of the Entry MAP that helps to save time for some types of problems.

MAP 1020: Problem Determination

Provides a structured analysis method to get an error code and lists service processor settings.

MAP 1540: Problem Isolation Procedures

Used to locate problems in the processor subsystem, I/O subsystem, or rack.

FRU Identify LEDs

Describes the system's LEDs that help identify various components and locate failing FRUs.

MAP 1521: Base System Drawer With Power Failure and No Error Codes

Troubleshoots power failures in the base system drawer when no error codes are available.

MAP 1522: Cannot Power On the I/O Drawer, Power Present LED Does Not Come On

Troubleshoots situations where the I/O drawer does not power on and the Power Present LED is off.

MAP 1523: The SPCN Error Codes Table Directed You Here and the Error Code is 1011 1B0x

Addresses a base system power supply load fault indicated by SPCN error codes.

MAP 1541: JTAG Problem Isolation

Guides troubleshooting for problems indicated by JTAG error codes.

MAP 1542: I/O Problem Isolation

Used to locate defective FRUs not found by normal diagnostics in I/O subsystems.

MAP 1548: Processor Subsystem Problem Isolation

Used to locate defective FRUs not found by normal diagnostics in the processor subsystem.

Chapter 4. Checkpoints

IPL Flow with an HMC Attached to the System

Explains the Initial Program Load (IPL) process when an HMC is attached to the system.

IPL Flow without an HMC Attached to the System

Explains the Initial Program Load (IPL) process when no HMC is attached to the system.

Checkpoints

Lists and describes checkpoints that appear on the operator panel or virtual terminal during boot.

Service Processor Checkpoints

Provides a list of service processor checkpoints and their corresponding actions or possible failing FRUs.

Firmware Checkpoints

Details firmware checkpoints in the Exxx to EFFF range useful for diagnosing problems.

Chapter 5. Error Code to FRU Index

Performing Slow Boot

Provides steps to perform a slow-mode boot for thorough analysis of available information before hardware repair.

Confirming Initial Error Code

Guides on finding the error code that originally sent you to the Checkpoint and Error Code Index.

Four-Character Checkpoints

Lists four-character progress codes and checkpoints found in Firmware Checkpoints.

Determining Location Code

Explains how to find the location code for error codes where it is not explicitly provided.

SPCN Error Codes for the CEC (system unit)

Lists SPCN error codes for the CEC and their corresponding actions or possible failing FRUs.

Firmware Error Codes

Lists firmware error codes and their associated actions or possible failing FRUs.

Service Processor Error Codes

Provides a comprehensive list of Service Processor error codes and their corresponding actions.

Chapter 6. Using the Online and Standalone Diagnostics

Operating Considerations for Online and Standalone Diagnostics

Provides considerations for using diagnostics, including error log access and partition resources.

Identifying the Terminal Type to the Diagnostics

Explains how to identify the terminal type when running diagnostics.

Online Diagnostics Modes of Operation

Describes the modes for running online diagnostics: Service, Concurrent, and Maintenance.

Running the Online Diagnostics in Service Mode with an HMC Attached to the System

Provides steps to run online diagnostics in service mode when an HMC is attached.

Running the Online Diagnostics in Service Mode with No HMC Attached

Provides steps to run online diagnostics in service mode when no HMC is attached.

Running Standalone Diagnostics from a Network Installation (NIM) Server

Guides on running standalone diagnostics from a NIM server.

Chapter 7. Using the Service Processor

Service Processor Menus

Details the groups of service processor menus: General User and Privileged User.

Accessing the Service Processor Menus Locally

Explains how to access service processor menus using an ASCII terminal or HMC virtual terminal.

Service Processor Setup Menu

Provides access to setup options like passwords, console mirroring, and OS surveillance.

System Power Control Menu

Allows setting power control options, including unattended start, reboot policy, and system boot modes.

Firmware Updates

Provides information and instructions for updating system firmware.

Determining the Level of Firmware on the System

Explains how to check the current firmware level of the system.

Chapter 8. Using System Management Services

Select Language

Allows changing the language used by the System Management Services menus.

Change Password Options

Enables selecting from password utilities like setting or removing privileged-access passwords.

View Error Log

Allows viewing or clearing the system's error log.

Setup Remote IPL (Initial Program Load)

Enables and sets up the remote startup capability of the system or partition.

Select Console

Allows selecting which console to use for displaying SMS menus.

Select Boot Options

Provides options to view and set installation and boot device configurations.

Chapter 9. Removal and Replacement Procedures

Handling Static-Sensitive Devices

Provides precautions for handling static-sensitive devices like electronic boards and drives.

Stopping the System without an HMC Attached

Details how to shut down the system and its applications before installing options.

Stopping the System with an HMC Attached and AIX Installed

Explains how to power off a system with HMC attached and AIX installed.

Starting the System without an HMC Attached

Provides steps for powering on the system after all necessary connections are made.

Starting the System with an HMC Attached

Describes how to power on the system using the HMC interface after cable installation.

Model 6C4 Drawer-Release Latch and Brackets

Covers the removal and replacement of the system's drawer-release latch and brackets.

Placing the Model 6C4 into the Service Position

Details the procedure for placing the Model 6C4 into the service position for maintenance.

Covers

Procedures for removing and replacing system covers like access covers and bezels.

PCI Adapters

Provides information on installing, removing, and managing PCI adapters.

Hot-Pluggable PCI Adapter Removal

Details the procedure for removing a hot-pluggable PCI adapter.

Installing a Hot-Pluggable PCI Adapter

Provides steps to install a new PCI hot-plug-capable adapter into the system.

Fans

Covers procedures for removing and replacing processor and PCI adapter cooling fans.

Media Drives (Diskette, CD-ROM, Tape, or Disk Drive)

Details procedures for removing and replacing media drives like CD-ROM, diskette, and tape.

Hot-Plug Disk Drives

Provides procedures for deconfiguring, removing, and replacing hot-plug disk drives.

PCI Riser Card

Covers the removal and replacement of PCI riser cards.

Disk Drive Backplane

Details procedures for removing and replacing the disk drive backplane.

Operator Panel

Covers the removal and replacement of the operator panel assembly.

System Vital Product Data (VPD) Update Procedure

Explains how to update the system VPD information after replacing the operator panel.

Processor Card

Covers the removal and replacement of processor cards.

Memory DIMMs

Provides procedures for removing and replacing memory DIMMs.

Replacing the Battery

Details the procedure for replacing the system's battery.

Power Supplies

Covers procedures for removing and replacing power supplies.

Non-Hot-Swap Power Supply Removal

Provides steps to remove a non-hot-swap power supply.

Non-Hot-Swap Power Supply Replacement

Provides steps to replace a non-hot-swap power supply.

Hot-Swap Power Supply Removal

Details the procedure for removing a hot-swap power supply.

Hot-Swap Power Supply Replacement

Provides steps to replace a hot-swap power supply.

CEC Backplane Replacement

Details the procedure for replacing the CEC backplane (system board).

Chapter 10. Parts Information

System Parts

Contains a list of system parts with FRU part numbers, units per assembly, and descriptions.

Chapter 11. SRNs for Linux

The x in the following group of SRNs is encoded as follows:

Explains the encoding of the 'x' in SRNs, related to FRU replacement, hot swap, and software/firmware issues.

Service Request Number Description and Action

Lists Service Request Numbers (SRNs) with descriptions and corresponding actions for Linux systems.

Chapter 12. Fault and Attention LEDs

Operator Panel Display

Describes the operator panel display components and their functions.

Component LEDs

Identifies system component LEDs (green and amber) and their status indications.

Appendix C. Service Processor Setup and Test

Service Processor Setup Checklist

Provides a checklist for setting up and testing the service processor, including modem configuration.

Testing the Setup

Contains sample testing procedures for call-in and call-out functions.

Serial Port Configuration

Guides on configuring serial ports on an AIX system.

Appendix D. Setting Up the System Rack

Rack Specifications

Contains specifications for the 7014 Model T00 and T42 rack, including dimensions and electrical data.

Noise Emission Notes

Defines terms related to noise emission levels for machines.

System Service Clearances

Illustrates the minimum space required for units during service, including rack configuration.

Attaching the Mounting Hardware to the Rack Enclosure

Details the procedure for installing rack-mounting hardware and system rails.

Installing the Model 6C4 into a Rack

Provides procedures for removing the system drawer from the rack.

Installing the Model 6C4 onto a System Rail Assembly (Type 1)

Guides on installing the Model 6C4 onto a Type 1 system rail assembly.

Installing the Model 6C4 onto a System Rail Assembly (Type 2)

Guides on installing the Model 6C4 onto a Type 2 system rail assembly.

Installing the RIO-2 Cable Support Bracket

Details connecting the RIO-2 cable support bracket to the back of the Model 6C4 chassis.

Installing the Cable-Management Arm

Covers the installation of the Model 6C4 cable-management arm.

Appendix E. Installing a Hardware Management Console (HMC)

Position the HMC and Monitor

Provides guidance on positioning the HMC and monitor for safe and comfortable setup.

Connect the Cables

Explains how to connect the monitor, mouse, and keyboard to the HMC.

Connect the LAN Cable (If Applicable)

Recommends connecting the LAN cable for active partition error reporting to the HMC.

Plug in the HMC Power Cable

Details how to plug in the HMC power cable.

Configure the Network

Guides on configuring network settings like IP address, Name Services, and Routing.

Configure Inventory Scout Services

Explains how to set up Inventory Scout Services for managed systems and partitions.

Collect Vital Product Data Information

Describes collecting Vital Product Data (VPD) for the managed system into a file.

Configure the Service Agent

Provides steps to configure the Service Agent, including network settings and registration.

Appendix F. Modem Configurations

Sample Modem Configuration Files

Provides sample modem configuration files for various modems.

Customizing the Modem Configuration Files

Explains how to create or modify modem configuration files using the Configure Remote Maintenance Policy Service Aid.

Configuration File Selection

Guides on selecting the appropriate modem configuration file based on modem type and features.

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