Service
Request
Number
Description and Action
A13-15x Description: A non-critical error has been detected, an I/O expansion bus connection failure.
Action: Schedule deferred maintenance. Use “MAP 1230: Linux Platform Error Problem
Resolution” on page 80.
A13-16x Description: A non-critical error has been detected, an I/O expansion unit not in an operating
state. Action: Schedule deferred maintenance. Use “MAP 1230: Linux Platform Error
Problem Resolution” on page 80.
A13-50x Description: Recoverable errors on resource indicate a trend toward an unrecoverable error.
However, the resource could not be deconfigured and is still in use. The system is operating
with the potential for an unrecoverable error. Action: If repair is not immediately available,
reboot and the resource will be deconfigured. Then operations can continue in a degraded
mode. To repair use “MAP 1230: Linux Platform Error Problem Resolution” on page 80.
A15-01x Description: Sensor indicates a fan is turning too slowly. Action: Schedule deferred
maintenance. Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80.
A15-03x Description: Sensor indicates a voltage outside normal range. Action: Schedule deferred
maintenance. Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80.
A15-05x Description: Sensor indicates an abnormally high internal temperature. Action: Verify that:
1. The room ambient temperature is within the system operating environment.
2. There is unrestricted air flow around the system.
3. All system covers are closed.
4. There are no fan failures.
If none of these problems exist, then proceed with “MAP 1230: Linux Platform Error Problem
Resolution” on page 80.
A15-07x Description: Sensor indicates a power supply has failed. Action: Schedule deferred
maintenance. Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80.
A15-09x Description: Sensor indicates a FRU has failed. Action: Schedule deferred maintenance. Use
“MAP 1230: Linux Platform Error Problem Resolution” on page 80.
A15-11x Description: Sensor detected a redundant fan failure. Action: Schedule deferred
maintenance. Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80.
A15-12x Description: Sensor detected redundant power supply failure. Action: Schedule deferred
maintenance. Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80.
A15-13x Description: Sensor detected a redundant FRU that has failed. Action: Schedule deferred
maintenance. Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80.
A15-14x Description: Power fault due to unspecified cause. Action: Schedule deferred maintenance.
Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80.
A15-16x Description: Internal power supply failure. Action: Schedule deferred maintenance. Use
“MAP 1230: Linux Platform Error Problem Resolution” on page 80.
A15-17x Description: Internal redundant power supply failure. Action: Schedule deferred maintenance.
Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80.
A15-19x Description: Fan failure. Action: Schedule deferred maintenance. Use “MAP 1230: Linux
Platform Error Problem Resolution” on page 80.
A15-20x Description: Non-critical cooling problem, loss of redundant fan. Action: Schedule deferred
maintenance. Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80.
538 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide