v If you have not performed any of the steps in “MAP 1321: Quick Entry MAP for Systems with Service
Focal Point” on page 87, go to step “Step 1321-1” on page 87 and perform the procedures in the MAP.
Accessing Errors when a System is Running AIX and the Console is
Not an HMC
If the system attention LED comes on and the system is running AIX and the console is not an HMC, do
the following to access the error logs:
1. If the system is operational, examine the AIX error log to see if user intervention is required.
2. If the system is powered off, examine the service processor error log for entries.
3. If the AIX error log indicates service support is required, or there are entries in the service processor
error log, go to “Entry MAP” on page 61 with the information noted from the error log.
Accessing Errors when a System is Running Linux and the Console is
Not an HMC
If the system attention LED comes on and the system is running Linux and is not attached to an HMC, do
one of the following:
v If you performed “Step 1321-43” on page 99 in “MAP 1321: Quick Entry MAP for Systems with Service
Focal Point” on page 87, return to “Step 1321-43” on page 99 to process any other symptoms.
v If you have not performed any of the steps in “MAP 1321: Quick Entry MAP for Systems with Service
Focal Point” on page 87, go to step “Step 1321-1” on page 87 and perform the procedures in the MAP.
Chapter 2. Diagnostic Overview 59
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