v Call-Out policy can be set to first or all. If call-out policy is set to first, the service processor stops
at the first successful call-out to one of the following numbers in the order listed:
1. Service Center
2. Customer Administrative Center
3. Pager
If call-out policy is set to all, the service processor attempts a call-out to all of the following numbers in
the order listed:
1. Service Center
2. Customer Administrative Center
3. Pager
v Remote timeout and remote latency are functions of your service provider’s catcher computer. Either
use the defaults or contact your service provider for recommended settings.
v Number of retries is the number of times you want the system to retry calls that failed to complete.
Customer Account Setup Menu
This menu allows users to enter information that is specific to their account.
Customer Account Setup Menu
1. Customer Account Number:
Currently Unassigned
2. Customer RETAIN Login userid:
Currently Unassigned
3. Customer RETAIN login password:
Currently Unassigned
98. Return to Previous Menu
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v Customer Account Number is assigned by your service provider for record-keeping and billing. If you
have an account number, enter it. Otherwise, leave this field unassigned.
v Customer RETAIN Login User ID and Customer RETAIN Login Password apply to a service function
to which your service provider might have access. If your service provider does not use RETAIN, leave
these fields unassigned.
Call-out Test Menu
Note: Call-out test is disabled in partitioned systems.
Use this menu to test the configuration after the modem is installed and configured. To execute this test
successfully, at least one of the following numbers must be assigned:
v Service center telephone number
v Customer administration center telephone number
v Digital pager telephone number
390 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide
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