Error Codes
models S80 and S85 servers use multiple sets of error codes which are referred to
throughout this book (primarily in Chapters 4, 5 and 6). These codes are a blend of
traditional error codes and codes generated by newly integrated software used in
models S80 and S85 servers. Understanding the definition and relationships of these
codes is important to the service personnel who are installing or maintaining models
S80 and S85 servers.
Codes that can display on the operator panel or in error logs are as follows:
Checkpoints Checkpoints display on the operator panel during the initial program
load (IPL) of the system. Checkpoints indicate the progress of the
IPL.
Error Codes Error codes display on the operator panel if the system firmware
detects an error during IPL or during normal operation.
SRN Service request number (SRN) is usually a 6-digit number
representing a specific failure of a specific item. SRNs are displayed
on the system operator panel.
SRC System reference codes (SRC) are a sequence of codes that are
used to identify status and describe a failure. Failures can result from
hardware, software, or firmware. SRCs display on the system
operator panel. SRCs primarily deal with items pertinent to the system
rack and its associated hardware, software, and firmware.
Displaying and Using SRCs
SRCs automatically display on the system operator panel with operator panel “Function
11.” The four leftmost characters displayed describe the reference code identifier. The
four rightmost characters are the unit reference code. An SRC can consist of up to 36
bytes of information. You can view other words of the SRC by using the increment or
decrement functions on the operator panel.
Functions 11 and 13 through 19 are valid SRC data words. Word 19 provides the CCIN
number which identifies the specific failing memory or processor card in the system
rack. With this information, the service representative can identify the failing FRU and
order the correct part. The SRC types can be identified by the first digit after the 11-3 in
Function 11. The valid reference code identifiers for models S80 and S85 systems are
listed below.
0000 Hardware-reported error. A system problem resulted from a hardware problem.
1XXX Hardware-reported error. A system problem resulted from a hardware problem.
A1XX Attention or action required. The system is waiting for a user action.
B006 Machine check or internal problem detected by firmware. A firmware program
detected either a software or a hardware error.
B1XX Machine check or internal problem detected by firmware. A firmware program
detected either a software or a hardware error.
74 Service Guide
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