Service Processor Error Codes
Attention: If you replace FRUs and the problem is still not corrected, go to “MAP
1540: Minimum Configuration” on page 117 unless otherwise indicated in the tables.
If you replace FRUs and the problem is corrected, go to “MAP 410: Repair Checkout” in
the Diagnostic Information for Multiple Bus Systems.
Table 6. Service Processor Error Codes.
Error Code Description Action/ Possible Failing FRU
40A00000 System firmware IPL surveillance
interval exceeded.
1. Surveillance mode control is from
the service processor menus. Verify
that the system firmware supports
service processor surveillance.
2. System rack fault; go to “Entry MAP”
on page 79.
3. I/O planar in primary drawer.
Location: U0.1-P1
4. Service processor card.
Location: U0.1-P1-X1
5. If the problem persists, call the
support center for assistance.
40B00000 Operating system surveillance interval
exceeded.
1. Surveillance mode control is from
the service processor menus. Verify
that the operating system (OS)
heartbeat utility is installed and has
been activated.
2. Check for errors or unusual
conditions that might prevent the OS
from reporting heartbeat messages,
such as system dump, machine
check or checkstop error. Review
the error logs.
3. System rack fault; go to “Entry MAP”
on page 79.
Location: U1
4. I/O planar in primary drawer.
Location: U0.1-P1
5. Service processor card.
Location: U0.1-P1-X1
6. If the problem persists, call the
support center for assistance.
Chapter 5. Error Code to FRU Index
175
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