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System x3750 M4 Type 8722
IBM System x3750 M4 Type 8722 User Manual
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Korea
Communications
Commission
(KCC)
statement
..............
6
6
8
Russia
Electromagnetic
Interference
(EMI)
Class
A
statement
.............
6
6
8
People's
Republic
of
China
Class
A
electronic
emission
statement
..........
6
6
8
T
aiwan
Class
A
compliance
statement
....
6
6
8
Index
...............
6
6
9
vi
System
x3750
M4
T
ypes
8722
and
8733:
Installation
and
Service
Guide
7
9
Table of Contents
Default Chapter
5
Table of Contents
5
Safety
9
Guidelines for Trained Service Technicians
15
Inspecting for Unsafe Conditions
15
Guidelines for Servicing Electrical Equipment
16
Chapter 1. The System X3750 M4 Types 8722 and 8733 Server
17
The IBM Documentation CD
19
Hardware and Software Requirements
19
Using the Documentation Browser
19
Related Documentation
20
Notices and Statements in this Document
21
Server Features and Specifications
22
What Your Server Offers
25
Reliability, Availability, and Serviceability
29
IBM Systems Director
31
Server Controls, Leds, and Power
32
Front View
32
Operator Information Panel
33
Light Path Diagnostics
34
Rear View
35
Server Power Features
37
Turning on the Server
37
Turning off the Server
37
Chapter 2. Installing Optional Devices
39
Instructions for IBM Business Partners
40
How to Send DSA Data to IBM
40
Server Components
41
System-Board Internal Connectors
42
System-Board External Connectors
43
System-Board Switches, Jumpers, and Buttons
44
System-Board Leds
47
System-Board Optional-Device Connectors
47
Optional Microprocessor and Memory Expansion Tray
48
Pcie Riser Card
49
Installation Guidelines
49
System Reliability Guidelines
51
Handling Static-Sensitive Devices
51
Removing the Server Top Cover
52
Removing the Microprocessor and Memory Expansion Tray Assembly
53
Removing the DIMM Air Baffle
54
Removing the Microprocessor Air Baffle
55
Removing the Fan Cage Assembly
56
Installing a Memory Module
57
Non-Mirroring (Independent Mode)
60
Memory Mirroring
60
Memory Sparing
61
DIMM Installation Instructions
64
Installing Drives
67
Drive Ids
67
Supported SAS/SATA Drive Backplane Configurations
69
Backplane Configuration for 4 Drives
71
Backplane Configurations for 8 Drives
71
Backplane Configurations for 12 Drives
72
Backplane Configurations for 16 Drives
73
Backplane Configurations for 20 Drives
75
Backplane Configurations for 24 Drives
75
Backplane Configuration for 28 Drives
76
Backplane Configuration for 32 Drives
76
Connecting the SAS Cables
77
Installing 2.5-Inch and 1.8-Inch Hot-Swap Drives
78
Installing an Optional CD/DVD Drive
79
Installing a Pcie Riser-Card Assembly
81
Installing an Adapter
82
Supported Adapters
84
Supported RAID Cache Cards
86
Supported Features on Demand Software
87
Adapter Installation Instructions
88
Installing the Serveraid M1115 SAS/SATA Controller
89
Installing the Optional Serveraid M5110 SAS/SATA Controller
92
Installing the Optional Serveraid M5120 SAS/SATA Controller
95
Installing the IBM 6Gb Performance Optimized Host Bus Adapter
97
Installing a RAID Cache Card
100
Installing a RAID Adapter Battery or Flash Power Module
103
Installing an Additional Microprocessor and Heat Sink
105
Thermal Grease
110
Installing a 1400-Watt or 900-Watt Hot-Swap Power Supply
112
Installing the Power Interposer for Redundant Power Supply Card Assembly
115
Installing a USB Embedded Hypervisor Flash Device
116
Installing the 8X1.8-Inch Hot-Swap Drive Backplane Assembly
117
Installing the 8X2.5-Inch Hot-Swap Drive Backplane
120
Installing the 8X2.5-Inch Hot-Swap Drive Backplane with Controller Expander
124
Installing the 4X2.5-Inch Hot-Swap Drive Backplane
128
Completing the Installation
132
Replacing the DIMM Air Baffle
132
Replacing the Microprocessor Air Baffle
133
Replacing the Microprocessor and Memory Expansion Tray Assembly
134
Replacing the Fan Cage Assembly
135
Replacing the Server Top Cover
135
Connecting the Cables
136
Updating the Server Configuration
137
Chapter 3. Configuration Information and Instructions
139
Updating the Firmware
139
Copyright IBM Corp
139
Configuring the Server
140
Using the Serverguide Setup and Installation CD
141
Serverguide Features
142
Setup and Configuration Overview
142
Typical Operating-System Installation
143
Installing Your Operating System Without Using Serverguide
143
Using the Setup Utility
143
Starting the Setup Utility
144
Setup Utility Menu Choices
144
Passwords
148
Using the Boot Manager
150
Starting the Backup Server Firmware
150
The Updatexpress System Pack Installer
151
Using the Integrated Management Module
151
Using the Remote Presence and Blue-Screen Capture Features
152
Obtaining the IMM Host Name
153
Obtaining the IP Address for the IMM
153
Logging on to the Web Interface
154
Using the Embedded Hypervisor
154
Configuring the Ethernet Controller
155
Enabling Features on Demand Ethernet Software
155
Enabling Features on Demand RAID Software
156
Configuring RAID Arrays
156
IBM Advanced Settings Utility Program
156
Updating IBM Systems Director
157
Updating the Universal Unique Identifier (UUID)
158
Updating the DMI/SMBIOS Data
160
Chapter 4. Troubleshooting
165
Start here
165
Diagnosing a Problem
165
Undocumented Problems
167
Service Bulletins
167
Checkout Procedure
168
About the Checkout Procedure
168
Performing the Checkout Procedure
169
Diagnostic Tools
170
Light Path Diagnostics
172
Light Path Diagnostics Leds
175
Power-Supply Leds
180
Fan Leds
181
Pcie Riser Card Leds
181
Event Logs
182
Viewing Event Logs through the Setup Utility
183
Viewing Event Logs Without Restarting the Server
183
Clearing the Error Logs
185
Post
185
IBM Dynamic System Analysis
185
DSA Editions
186
Running the DSA Preboot Diagnostic Programs
187
Diagnostic Text Messages
187
Viewing the Test Log Results and Transferring the DSA Collection
188
Automated Service Request (Call Home)
188
IBM Electronic Service Agent
188
Error Messages
188
Troubleshooting by Symptom
189
CD/DVD Drive Problems
189
Hypervisor Problems
190
General Problems
191
Hard Disk Drive Problems
191
Intermittent Problems
194
Keyboard, Mouse, or Pointing-Device Problems 178 Memory Problems
196
Microprocessor Problems
197
Monitor and Video Problems
197
Optional-Device Problems
199
Power Problems
200
Serial-Device Problems
201
Serverguide Problems
201
Software Problems
202
Universal Serial Bus (USB) Port Problems
203
Video Problems
203
Solving Power Problems
203
Solving Ethernet Controller Problems
204
Solving Undetermined Problems
205
Problem Determination Tips
205
Recovering the Server Firmware (UEFI Update Failure)
207
Automated Boot Recovery (ABR)
209
Three-Boot Failure
209
Chapter 5. Parts Listing, System X3750 M4 Types 8722 and 8733
211
Replaceable Server Components
211
Consumable Parts
216
Structural Parts
216
Power Cords
218
Chapter 6. Removing and Replacing Components
221
Returning a Device or Component
221
Removing and Replacing Server Components
221
Removing and Replacing Consumable Parts
221
Removing and Replacing Structural Parts
222
Removing the Server Top Cover
222
Replacing the Server Top Cover
223
Removing the Bezel
223
Replacing the Bezel
224
Removing and Replacing Tier 1 Crus
225
Removing the Microprocessor Air Baffle
225
Replacing the Microprocessor Air Baffle
226
Removing the DIMM Air Baffle
226
Replacing the DIMM Air Baffle
227
Removing an Adapter
228
Replacing an Adapter
229
Removing 2.5-Inch and 1.8-Inch Hot-Swap Drives
231
Replacing 2.5-Inch and 1.8-Inch Hot-Swap Drives
232
Removing a CD/DVD Drive
233
Replacing a CD/DVD Drive
234
Removing the CD/DVD Cable
236
Replacing the CD/DVD Cable
237
Removing a Memory Module
239
Replacing a Memory Module
240
Removing the Serveraid M1115 SAS/SATA Controller for System X
242
Replacing the Serveraid M1115 SAS/SATA Controller for System X
242
Removing the Serveraid M5110 SAS/SATA Controller for System X
244
Replacing the Serveraid M5110 SAS/SATA Controller for System X
244
Removing the Serveraid M5120 SAS/SATA Controller for System X
246
Replacing the Serveraid M5120 SAS/SATA Controller for System X
246
Removing the IBM 6Gb Performance Optimized Host Bus Adapter
249
Replacing the IBM 6Gb Performance Optimized Host Bus Adapter
249
Removing a USB Embedded Hypervisor Flash Device
252
Replacing a USB Embedded Hypervisor Flash Device
253
Removing a 1400-Watt or 900-Watt Hot-Swap Power Supply
254
Replacing a 1400-Watt or 900-Watt Hot-Swap Power Supply
256
Removing a Hot-Swap Fan Assembly
259
Replacing a Hot-Swap Fan Assembly
260
Removing the Fan Cage Assembly
261
Replacing the Fan Cage Assembly
262
Removing the IBM Dual-Port 10Gb-T (Copper) Ethernet Adapter or the IBM Dual-Port 10Gb SFP+ (Fibre) Ethernet Adapter
263
Replacing the IBM Dual Port 10Gb-T (Copper) Ethernet Adapter or the IBM Dual Port 10Gb SFP+ (Fibre) Ethernet Adapter
263
Removing a RAID Battery or Flash Power Module
265
Replacing a RAID Battery or Flash Power Module
266
Removing a RAID Cache Card
266
Replacing a RAID Cache Card
268
Removing the System Battery
269
Replacing the System Battery
272
Removing a PCI Riser-Card Assembly
274
Replacing a PCI Riser-Card Assembly
275
Removing the Operator Information Panel Assembly
276
Replacing the Operator Information Panel Assembly
277
Removing and Replacing Tier 2 Crus
278
Removing the Usb/Video Tray Assembly
278
Replacing the Usb/Video Tray Assembly
279
Removing the Power Interposer for Redundant Power Supply Card Assembly
280
Replacing a Power Interposer Redundant Power Supply Card Assembly
280
Removing the 4X2.5-Inch Hot-Swap Drive Backplanes
281
Replacing the 4X2.5-Inch Hot-Swap Drive Backplanes
281
Removing the 8X1.8-Inch Hot-Swap Drive Backplane Assembly
283
Replacing the 8X1.8-Inch Hot-Swap Drive Backplane Assembly
284
Removing the 8X2.5-Inch Drive Backplane with Controller Expander
286
Replacing the 8X2.5-Inch Drive Backplane with Controller Expander
287
Removing and Replacing Frus
288
Removing a Microprocessor and Heat Sink
288
Replacing a Microprocessor and Heat Sink
290
Removing the Microprocessor and Memory Expansion Tray Assembly
294
Replacing the Microprocessor and Memory Expansion Tray Assembly
295
Removing the System Board
296
Replacing the System Board
299
Internal Cable Routing
301
Appendix A. UEFI/POST Error Codes
313
Appendix B. Boot Code Display Error Codes
333
Appendix C. DSA Messages
337
Appendix D. Integrated Management Module II (IMM2) Error Messages
365
Appendix E. Getting Help and Technical Assistance
673
Before You Call
673
Using the Documentation
674
Getting Help and Information from the World Wide Web
674
How to Send DSA Data to IBM
674
Creating a Personalized Support Web Page
675
Software Service and Support
675
Hardware Service and Support
675
IBM Taiwan Product Service
675
Notices
677
Trademarks
678
Important Notes
678
Particulate Contamination
679
Documentation Format
680
Telecommunication Regulatory Statement
680
Electronic Emission Notices
681
Federal Communications Commission (FCC) Statement
681
Industry Canada Class a Emission Compliance Statement
681
Avis de Conformité À la Réglementation D'industrie Canada
681
Australia and New Zealand Class a Statement
681
European Union EMC Directive Conformance Statement
682
Germany Class a Statement
682
Japan VCCI Class a Statement
683
Index
685
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IBM System x3750 M4 Type 8722 Specifications
General
Brand
IBM
Model
System x3750 M4 Type 8722
Category
Server
Language
English
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