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iCT220
Ingenico iCT220 User Manual
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Terminal U
ser Guide
Your Ter
minal
15
Connect
one
end
of
the
Teleph
one
Li
ne
Lead
(3)
to
the
socket
marked
TEL
IN
on
th
e
“Mag
ic
Cable”
Uni
t
(2)
,
and
connect
the
second end
to the socket on th
e BT Convert
er (4).
Lastly
connect
the
UK
Power
Lead
(
6)
i
nto
the
Power
Supply
Unit
(5),
an
d
plug
this
int
o
the
p
ower
socket
on
the
“Magi
c
Cabl
e” Unit (2).
16
18
Table of Contents
Default Chapter
1
Table of Contents
1
1 Introduction
3
Thank You
3
This User Guide
3
Security of Your Terminal
3
Caring for Your Terminal
4
Keeping Records
4
Paper Rolls
4
Helpdesk Information
5
Supervisor Password
5
How Do I
6
Quick Installation Checklist
7
2 Your Terminal
9
Terminal Model
9
Terminal Layout
9
Terminal Keypad
10
Function Keys
10
Entering and Correcting Data
11
Terminal Display
12
Display Icons
12
Menu Screens
14
Paper Loading
15
Terminal Installation
16
Magic Cable" Installation
18
Telephone Lines and Broadband
20
Inserting a Chip Card
21
Swiping a Card
23
3 Transactions
24
Sales - Inserted Cards
24
Sales - Swiped Cards
26
Sales with Gratuity (Tip Mode)
27
Sales with Gratuity - Inserted Cards (on Ticket Method)
28
Sales with Gratuity - Inserted Cards (on Screen Method)
30
Sales with Gratuity - Swiped Cards
32
Sales with Cashback
33
Split Bills
34
Refunds
35
Mailorder Transactions (Customer Not Present)
37
Mailorder - CSC/AVS Results
37
Mailorder - Sales & Refunds
38
Hotel Mode
41
Reversals
42
Duplicate Receipts
42
Cash Advance
43
Balance Enquiry
43
Authorisation Only
44
Forced Transactions
45
Declined Transactions
46
Referrals
46
4 Transaction Receipts
48
Merchant Copy - Signature Transactions
48
Merchant Copy - PIN Transactions
52
Customer Copy
54
Declined and Void Receipts
56
Transaction Referencing
57
5 Reports
58
End of Day Report
59
Banking Report
60
Balance Report
65
Z Balance Report
66
Stored Report
69
TMS Report
70
6 Supervisor Functions
71
Supervisor Password
71
Supervisor Password Change (Initial Transaction)
72
Refund Password
72
Supervisor Menus
73
Supervisor Sub-Menus
76
7 Troubleshooting
78
Frequently Asked Questions
78
Diagnostic Codes
83
Menu Structure
85
8 Notes
86
Certification
86
Operating Environment
87
Other manuals for Ingenico iCT220
Technical Manual
36 pages
Quick Reference Guide
3 pages
Function Guide
4 pages
Download Steps
2 pages
Initial Setup
3 pages
Specifications
2 pages
Quick Start Guide
27 pages
Quick Reference Card
10 pages
4
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Ingenico iCT220 Specifications
General
Weight
325 g
Display
128 x 64 pixels
Connectivity
Ethernet
Card Readers
Magnetic stripe
Security
PCI PTS 3.x certified
Processor
ARM9 32-bit RISC processor
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