Ingenico iCT220 - Refunds and Mailorder Operations

Terminal User Guide Transactions
33
Refunds
READY
Handset: 01
From the idle screen, press the
menu key once.
MAILORDER
REFUND
CASH
SALE
Select the menu option REFUND by
pressing the F2 key.
Enter Password:
*****
Enter the supervisor password
followed by enter.
INSERT OR SWIPE
CUSTOMER CARD
Insert or swipe the customer’s card.
Enter Refund
£0.00
Enter the refund amount in pence
(eg. 1234 for £12.34) and press the
enter key.
Please Wait
The terminal will dial out to the
acquirer for authorisation.
REFUND ACCEPTED
If the transaction has been
authorised then REFUND ACCEPTED
will be displayed.