Contents Terminal User Guide
ii
Balance Enquiry ......................................................................................... 41
Authorisation Only ..................................................................................... 42
Forced Transactions .................................................................................. 43
Declined Transactions ............................................................................... 44
Referrals .................................................................................................... 44
4. Transaction Receipts...................................................................46
Merchant Copy - Signature Transactions .................................................. 46
Merchant Copy - PIN Transactions ........................................................... 50
Customer Copy .......................................................................................... 52
Declined and Void Receipts....................................................................... 54
Transaction Referencing ............................................................................ 55
5. Reports .........................................................................................56
End of Day Report ..................................................................................... 57
Banking Report .......................................................................................... 58
X Balance Report ....................................................................................... 63
Z Balance Report ....................................................................................... 64
Stored Report ............................................................................................ 67
TMS Report................................................................................................ 68
6. Supervisor Functions ..................................................................69
Supervisor Password ................................................................................. 69
Supervisor Password Change (Initial Transaction) ................................... 70
Refund Password ...................................................................................... 70
Supervisor Menus ...................................................................................... 71
Supervisor Sub-menus .............................................................................. 74
7. Troubleshooting ..........................................................................76
Frequently Asked Questions...................................................................... 76
Screen Messages ...................................................................................... 79
Diagnostic Codes ....................................................................................... 81
Menu Structure .......................................................................................... 83
8. Notes ............................................................................................84
Certification ................................................................................................ 84
Operating Environment .............................................................................. 85
Copyright © 2010 Ingenico
This User Guide (v3.1034) relates to terminal software APACS 40 97.11.01
Whilst every effort has been made to ensure that the content of this document is accurate, Ingenico will not accept
responsibility for any loss that may be incurred as a result of any errors or inaccuracies. The product is varied to suit
acquirer’s requirements and this document should be accepted as a guide only to the use of the product.
In the effort for continued improvements in design and quality, information regarding the setting up, initialisation and
use of all Ingenico products is subject to change without prior notice.
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