Terminal User Guide Reports
59
CANNOT CONFIRM TOTALS is shown when the terminal cannot
contact the acquirer to check the totals. The diagnostic code
printed will indicate the reason for the communications failure.
To perform a Banking report for ALL acquirers press the menu
key twice, then choose REPORTS by pressing the F1 key. You
will be asked to type your supervisor password, then press
enter, choose BANKING by pressing the F2 key, followed by the
F1 key to choose ALL.
MENU, MENU, F1, [password], ENTER, F2, F1
To perform a Banking report for a SINGLE acquirer press the
menu key twice, then choose REPORTS by pressing the F1
key. You will be asked to type your supervisor password, then
press enter, choose BANKING by pressing the F2 key, followed
by the F4 key to choose SINGLE. Press F4 repeatedly for NEXT
until the acquirer required is displayed, select this by pressing
enter.
MENU, MENU, F1, [password], ENTER, F2, F4
The Banking report is a constitutional part of the End of
Day Report. If you do an End of Day report then you do
not need to perform a separate Banking report.
If you do not complete an End of Day report (or the
Banking and Z Balance separately), money may not be
collected from the customer and will lead to a delay in
you receiving funds.
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