Possible fault Cause Remedy
Effective power too large or too
small.
The programmed current transformer
transformation ratio is incorrect.
Read out and program the current transformer
transformation ratio at the current transformer
The current path is assigned to the wrong
voltage path.
Check connection and correct if necessary.
The programmed voltage transformer
transformation ratio is incorrect.
Read out and program the voltage transformer
transformation ratio at the voltage transformer.
An output is not responding. The output was incorrectly programmed. Check the settings and correct if necessary.
The output was incorrectly connected. Check connection and correct if necessary.
"EEE" in the display See error messages.
"EEE bAt" in the display Battery capacity is too low See "Battery control function" and "Replacing
the battery"
No connection with the device. RS485
- Device address is incorrect.
- Different bus speeds
(Baud rate).
- Wrong protocol.
- Termination missing.
- Adjust the device address.
- Adjust speed (baud rate).
- Select the correct protocol.
- Close bus with termination resistor.
Ethernet
- IP address is incorrect.
- Incorrect addressing mode
- Adjust IP address at the device.
- Adjust the IP address assignment mode
Device still does not work
despite the above measures.
Device defective. Send the device to the manufacturer for
inspection and testing along with an accurate
fault description.