•
Place the individual component in an electrostatic bag.
•
Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.
CAUTION: Do not stack any of the services gateway components during
packing.
Related
Documentation
• Contacting Customer Support on page 179
• Return Procedure for the SRX550 High Memory Services Gateway on page 180
• Information You Might Need to Supply to JTAC on page 182
• Required Tools and Parts for Packing the SRX550 High Memory Services Gateway on
page 183
• Packing the SRX550 High Memory Services Gateway for Shipment on page 183
185Copyright © 2016, Juniper Networks, Inc.
Chapter 25: Contacting Customer Support and Returning Components
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