S008769 Rev A 57
Maintenance
Maintenance
Keeping the scanner’s hardware and software versions current, along with performing routine
maintenance such as cleaning and replacing worn parts, will ensure optimal image quality and
prolong the life of your scanner.
5.1 Version Numbers
To maintain optimal scanner performance and image quality, it is important to make sure the
scanner is being operated using the most current versions of software and firmware that are
available for it.
C
AUTION
Use only firmware and/or software received from BÖWE BELL + HOWELL Scanners (BBH).
Firmware and/or software obtained from other sources are not BBH certified to work with
Ngenuity scanners; therefore, serious functional issues may arise. BBH will not support
firmware and/or software that is obtained from resources other than BBH.
To view the version numbers found on your scanner, go to the Details section of ”2.2.1.1 Menu -
Scanner” on page 31, in this manual for more information.
Current software version information can be obtained by visiting our web site at
www.bbhscanners.com
. Scanner firmware version information can be obtained by contacting the
the BBH Help Desk at 1-800-SCAN-495, or by contacting your local BBH Authorized Service
Provider (ASP) - a list of ASPs can be found on the BBH web site at www.bbhscanners.com
.
5.1.1 Update Firmware
Updating your scanner firmware requires a BBH Authorized Service Provider (ASP). For a list of
BBH ASPs, go to the BBH web site at www.bbhscanners.com
.
5.2 Maintenance Schedule
Ngenuity scanners allow the Operator to easily follow the BBH recommended maintenance
schedule through the use of the Maintenance monitor found in the NOU
(see
”2.2.2.3
Maintenance Monitor” on page 35).
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