4-1
4 Troubleshooting
This chapter explains the following topics:
Troubleshooting When Printing Image ............................................................................................................... 4-2
Vertical void line (Clogged up nozzle) ...................................................................................................... 4-2
Vertical void line (Landing of ink is shift) .................................................................................................. 4-4
Vertical band (Clogged up nozzle) ........................................................................................................... 4-8
Horizontal band ........................................................................................................................................ 4-9
Vertical stripes ....................................................................................................................................... 4-10
Light image (low image density) ............................................................................................................ 4-13
Blurred image ........................................................................................................................................ 4-17
Thick fine lines ....................................................................................................................................... 4-18
Distorted line .......................................................................................................................................... 4-21
Image shift ............................................................................................................................................. 4-22
Front/Back position shift ........................................................................................................................ 4-24
Color/Dot shift ........................................................................................................................................ 4-25
Faint at the leading edge ....................................................................................................................... 4-26
Void area at the leading edge ................................................................................................................ 4-30
Dirty print out ......................................................................................................................................... 4-31
Smudge or Dirty paper edge .................................................................................................................. 4-33
Ink bleed ................................................................................................................................................ 4-33
Bleeding ................................................................................................................................................. 4-38
Lose image by touching ......................................................................................................................... 4-40
Blank patches (holes) in the printed image ............................................................................................ 4-43
"Eject Ink Where There is No Paper" error occurs frequently ................................................................ 4-43
Troubleshooting When Feeding Paper ............................................................................................................ 4-45
Clearing Paper Jam under Print Head ................................................................................................... 4-45
Paper jam with dog ear, skew, creasing, fixing failure and curling ......................................................... 4-49
Double feed occurs frequently ............................................................................................................... 4-52
Paper does not feed .............................................................................................................................. 4-53
Troubleshooting When Discharging Paper ...................................................................................................... 4-56
The paper is output laterally from the right tray ..................................................................................... 4-56
The corners of printouts are folded ........................................................................................................ 4-56
Punch position is misaligned ................................................................................................................. 4-57
The staple position is misaligned ........................................................................................................... 4-59
The paper is discharged without the edges being aligned ..................................................................... 4-60
The edge of a stack papers is misaligned ......................................................................................
....... 4-61
Paper c
annot be conveyed to the stacker ............................................................................................. 4-63