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Troubleshooting > Troubleshooting When Feeding Paper
If an error code other than the above is displayed, contact your service representative.
19
When "Finish" appears on [01 STEP], select [Close] twice to
exit Professional Settings
20
Turn off and on the power switch
21
Confirm that the error message does not appear
Paper jam with dog ear, skew, creasing, fixing failure
and curling
1
Check paper and paper path
Paper stuck with paper piece. Or leading edge get folded.
Item Description
E0010 The front cover is open. Confirm the opening cover and close it.
E0020 The cover for ink container (Front Cover 3) is open. Close the cover.
E0031 The yellow ink container is not installed correctly. Install the ink
container again.
E0032 The black ink container is not installed correctly. Install the ink
container again.
E0033 The cyan ink container is not installed correctly. Install the ink
container again.
E0034 The magenta ink container is not installed correctly. Install the ink
container again.
E0041 The yellow ink container is empty. Replace the ink container.
E0042 The black ink container is empty. Replace the ink container.
E0043 The cyan ink container is empty. Replace the ink container.
E0044 The magenta ink container is empty. Replace the ink container.
E0050 It is almost time to replace the cleaning liquid tank. Obtain a new one.
E0070 There is paper on the image conveying belt. Open the front cover to
remove the paper.
E0140 The image conveying unit is not installed correctly. Install it again.
When turning off the main power switch, do not turn on it again immediately. Wait
more than 5 seconds, and then turn on the main power switch.
Remove the paper from the paper source at once, confirm that paper has no bent or
warp, and then load it again.
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