Lenovo ThinkServer - Important information for the European Directive 2002;96;EC

Symptom
Action
5.Replacethenon-hot-swapharddiskdrive.
Anewlyinstalledhot-swapharddiskdriveisnot
recognized.
1.Makesurethatthedriveisinstalledintothecorrect
drivebay.
2.Restarttheserver.
3.Removethedrivefromthebay,wait45seconds,
andreinsertthedriveintothebay,makingsurethat
thedriveconnectstothehot-swapharddiskdrive
backplane.
4.Runanydiagnosticprogramstotesttheharddisk
drive.
5.Makesurethatthehot-swapharddiskdrive
backplaneiscorrectlyseated.Whenitiscorrectly
seated,thedriveassembliescorrectlyconnecttothe
backplanewithoutbowingorcausingmovementof
thebackplane.
6.Makesurethatthecableconnectioniscorrect.See
“Connectingcables”onpage38
.
7.Reconnectthebackplanepowercableandrepeat
step1throughstep4.
8.Reconnectthebackplanesignalcableandrepeat
step1throughstep4.
9.Ifyoususpectaproblemwiththebackplanesignal
cableorthebackplane:
a.Replacetheaffectedbackplanesignalcable.
b.Replacetheaffectedbackplane.
Multipleharddiskdrivesfail.
1.Runanydiagnosticprogramstotesttheharddisk
drives.
2.Makesurethatthecableconnectioniscorrect.See
“Connectingcables”onpage38.
3.Reconnectthepowercable.
4.Reconnectthesignalcable.
5.Replacetheaffectedsignalcable.
6.Forhot-swapharddiskdrives,ifyoususpecta
problemwiththebackplane,replacetheaffected
backplane.
Notalldrivesarerecognizedbytheharddiskdrive
diagnostictest.
Removethedrive(s)thatarenotrecognizedbythe
diagnostictest.Then,runtheharddiskdrivediagnostic
testagain.Iftheremainingdrivesarerecognized,replace
thedrive(s)thatyouremoved.
Theserverstopsrespondingduringtheharddiskdrive
diagnostictest.
Removetheharddiskdrivethatwasbeingtestedwhen
theserverstoppedrespondingandrunthediagnostic
testagain.Iftheharddiskdrivediagnostictestruns
successfully,replacethedrivethatyouremovedwitha
newone.
Aharddiskdrivewasnotdetectedwhiletheoperating
systemwasbeingstarted.
Reinstallallharddiskdrivesandreconnectcables.Then,
runtheharddiskdrivediagnostictest.
Chapter7.Troubleshootinganddiagnostics171