Lenovo ThinkServer - Chapter 8. Getting Information, Help, and Service; Information resources; Using the documentation

Chapter8.Gettinginformation,help,andservice
Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured
byLenovoandwheretogoforadditionalinformationaboutLenovoandLenovoproducts.
Informationresources
Youcanusetheinformationinthistopictoaccessusefulresourcesrelatingtoyourneedswhenusing
theproduct.
Usingthedocumentation
InformationaboutyourLenovosystemandinstalledsoftware,ifany,oroptionaldeviceisavailablein
thedocumentationthatcomeswiththeproduct.Thedocumentationcanincludeprinteddocuments,
onlinedocuments,readmeles,andhelples.Mostofthedocumentationforyourserverisonthe
documentationDVDprovidedwithyourserver.RefertothetroubleshootinginformationinyourserverUser
Guideforinstructionsonhowtousethediagnosticprogramsandhowtodobasictroubleshooting.The
troubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalorupdated
devicedriversorothersoftware.LenovomaintainspagesontheWorldWideWebwhereyoucangetthe
latesttechnicalinformationanddownloaddocumentationordevicedriversandupdates.Toaccessthe
LenovoSupportWebsite,goto:
http://www.lenovo.com/support
Formoreinformationaboutyourserverdocumentation,see“Serverdocumentation”onpage2
.
Ifyoususpectasoftwareproblem,refertothedocumentation,includingreadmelesandonlinehelp,that
comeswiththeoperatingsystemorsoftwareprogram.
ThinkServerWebsite(http://www.lenovo.com/thinkserver)
TheThinkServerWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,use,upgrade,and
maintainyourserver.Youcanalsodothefollowing:
•Shopforserversaswellasupgradesandaccessoriesforyourserver.
•Purchaseadditionalservicesandsoftware.
•Purchaseupgradesandextendedhardwarerepairservices.
•AccesstheLenovoLimitedWarranty(LLW).
•Accesstheonlinemanualsforyourproducts.
•Accesstroubleshootingandsupportinformationforyourservermodelandothersupportedproducts.
•Downloadthelatestdevicedriversandsoftwareupdatesforyourservermodel.
•Findtheserviceandsupportphonenumbersforyourcountryorregion.
•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
©CopyrightLenovo2011
175