Lenovo ThinkServer - Using Other Services; Purchasing Additional Services

•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.
Thewarrantydoesnotcoverthefollowing:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
•Identicationofsoftwareproblemsources
•CongurationoftheUniedExtensibleFirmwareInterface(UEFI)aspartofaninstallationorupgrade
•Changes,modications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
Forthewarrantytypeanddurationforyourproduct,refertotheWarrantyandSupportInformationon
thedocumentationDVDthatcomeswithyouserver.Youmustretainyourproofofpurchasetoobtain
warrantyservice.
Forwarrantyservice,consulttheworldwideLenovoSupporttelephonelist.Telephonenumbersaresubject
tochangewithoutnotice.Themostup-to-datetelephonelistforLenovoSupportisalwaysavailableonthe
Websiteathttp://www.lenovo.com/support/phone.Ifthetelephonenumberforyourcountryorregionisnot
listed,contactyourLenovoresellerorLenovomarketingrepresentative.
Usingotherservices
IfyoutravelwithaLenovonotebookcomputerorrelocateyourcomputertoacountrywhereyourdesktop,
notebook,orservermachinetypeissold,yourcomputermightbeeligibleforInternationalWarrantyService,
whichautomaticallyentitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.Servicewillbe
performedbyserviceprovidersauthorizedtoperformwarrantyservice.
Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries.
InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or
on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe
abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight
applyatthetimeofservice.
TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistofthe
countrieswhereserviceisavailable,gotohttp://www.lenovo.com/support,clickWarranty,andfollow
theinstructionsonthescreen.
FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksfor
yourinstalledWindowsproduct,refertotheMicrosoftProductSupportServicesWebsiteat
http://support.microsoft.com/directoryoryoucancontacttheCustomerSupportCenter.Somefeesmight
apply.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforhardware,
operatingsystems,andapplicationprograms;networksetupandcongurationservices;upgradedor
extendedhardwarerepairservices;andcustominstallationservices.Serviceavailabilityandservicename
mightvarybycountryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat:
http://www.lenovo.com
Chapter8.Gettinginformation,help,andservice177