2-8 Service Manual
5022-xxx
146.01–146.08 Motor
Error
Duplex motor has failed. POR the printer. If the error message persists, see
“146.xx—Motor (duplex) error service check” on
page 2-36.
147.01–147.08 Motor
Error
Tray 2 motor has failed. POR the printer. If the error message persists, see
“147.xx, 149.xx—Motor (500-sheet/550-sheet
option tray 2 motor) error service check” on
page 2-37.
148.01–148.08 Motor
Error
MPF motor has failed. POR the printer. If the error message persists, see
“148.xx—MPF motor error service check” on
page 2-37.
149.01–149.08 Motor
Error
Tray 2 motor has failed. POR the printer. If the error message persists, see
“147.xx, 149.xx—Motor (500-sheet/550-sheet
option tray 2 motor) error service check” on
page 2-37.
2xx paper jam messages
200.01 Input sensor is made when printer
tries to print from an idle state.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system card
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “Input sensor service check” on
page 2-52.
200.11 Input sensor does not break.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Paper tray failure
• Paper pick mechanism
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack flat in the tray or MPF.
• Properly set media restraints in the paper tray.
• Check the pick arm rolls (tires) and replace if
worn.
• Replace the paper tray.
• Replace the paper pick mechanism. See “Paper
pick mechanism assembly removal” on
page 4-68.
200.16 Input sensor is made when printer
powers up or covers are closed.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system card
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “Input sensor service check” on
page 2-52.
200.21 Bump aligner motor stalled.
Possible causes:
• Faulty cable/connector
• 24 V interlock switch not working
correctly
• Faulty bump align motor
• Faulty system card
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “145.xx and 906.05–906.08—Motor
(bump aligner) error service check” on
page 2-36.
Service error codes and paper jam messages (continued)
Error code Description Action
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