Diagnostic information 2-9
5022-xxx
200.22 Pick (tray 1) motor stalled.
Possible causes:
• Faulty cable/connector
• Faulty pick motor
• Faulty system card
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “140.xx—Autocomp (tray 1) motor error
service check” on page 2-32.
200.25 Input sensor is made when tray 1 is
installed.
Possible causes:
• Improper placement of paper in
tray 1
• Damaged input sensor flag or
input sensor
• Faulty system card
• Fan media, and stack flat in the tray or MPF.
• Properly set media restraints in the paper tray.
• If clearing a paper jam does not fix the problem,
go to “Input sensor service check” on
page 2-52.
201.06 Paper is jammed between the input
sensor and the exit sensor.
Possible causes:
• Damaged paper exit sensor or
paper exit sensor flag
• Damaged fuser autoconnect
• Faulty fuser DC cable connection
•Faulty fuser
• Faulty system card
• Check for anything in the paper path that might
cause the paper to jam.
• The fuser exit sensor may not be functioning
properly. See “Exit sensor service check” on
page 2-52.
201.07 Exit sensor is made early.
Possible causes:
• Damaged paper exit sensor or
paper exit sensor flag
• Damaged fuser autoconnect
• Faulty fuser DC cable connection
•Faulty fuser
• Faulty system card
• Check for anything in the paper path that might
cause the paper to jam.
• The fuser exit sensor may not be functioning
properly. See “Exit sensor service check” on
page 2-52.
201.08 Exit sensor is never made.
Possible causes:
• Improper loading of manual feed
slot
• Paper wrapped in fuser
• Damaged paper exit sensor or
paper exit sensor flag
• Damaged fuser autoconnect
• Faulty fuser DC cable connection
•Faulty fuser
• Faulty system card
• Check for anything in the paper path that might
cause the paper to jam.
• Load paper in the manual feed slot. See “Paper
jams in the multipurpose feeder or manual
feeder” on page 3-28.
• The fuser exit sensor may not be functioning
properly. See “Exit sensor service check” on
page 2-52.
Service error codes and paper jam messages (continued)
Error code Description Action
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