2-10 Service Manual
5022-xxx
201.10 Input sensor flag broke early.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system card
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “Input sensor service check” on
page 2-52.
201.21 Cartridge motor 1 (top) or cartridge
motor 2 (bottom) has stalled.
Possible causes:
• Faulty cable/connector
• Faulty cartridge motor
• Faulty system card
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “143.xx—Motor (EP drive assembly top
cartridge) error service check” on page 2-34
and then “144.xx—Motor (EP drive assembly
bottom cartridge) error service check” on
page 2-35 if necessary.
201.23 Special case.
Possible cause:
• System card code failure
• POR the printer. Replace the system card if the
error message persists. See “System card
removal” on page 4-79.
• If replacing system card does not fix the
problem, contact your next level of support.
201.24 A 201.08 jam occurred and was not
cleared.
Possible cause—Failure to open and
close the top access door.
This error is generated as a protection for possible
paper wrap in the fuser. Open the top access door,
and check for a paper jam. Close the top access
door. If the jam is cleared, and the error does not go
away, go to “Exit sensor service check” on
page 2-52.
202.02 Exit sensor is made when printer tries
to print from an idle state.
Possible causes:
• Damaged paper exit sensor or
paper exit sensor flag
• Damaged fuser autoconnect
• Faulty fuser DC cable connection
•Faulty fuser
• Faulty system card
• Check for anything in the paper path that might
cause the paper to jam.
• The fuser exit sensor may not be functioning
properly. See “Exit sensor service check” on
page 2-52.
202.12 Exit sensor broke early.
Possible causes:
• Damaged paper exit sensor or
paper exit sensor flag
•Faulty fuser
• Faulty system card
The fuser exit sensor may not be functioning
properly. See “Exit sensor service check” on
page 2-52.
202.13 Exit sensor never broke.
Possible causes:
• Damaged paper exit sensor or
paper exit sensor flag
•Faulty fuser
• Faulty system card
• Faulty output bin flag
• Check output bin flag on fuser for proper
operation. Ensure that paper is not hanging on
the flag.
• The fuser exit sensor may not be functioning
properly. See “Exit sensor service check” on
page 2-52.
Service error codes and paper jam messages (continued)
Error code Description Action
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