2-16 Service Manual
5022-xxx
908.00–908.99 Engine
Software error
Unrecoverable system software
errors.
POR the printer. If the error persists, replace the
system card. See “System card removal” on
page 4-79.
910.01 Transparency
Sensor
Transparency sensor failed
calibration.
See “910.01—Transparency sensor error service
check” on page 2-38.
920.01 POST Error Bump align motor not connected. See “920.01—POST (power on self test) error
service check” on page 2-38.
920.02 POST Error Tray 1 motor not connected. See “920.02—POST (power on self test) error
service check” on page 2-38.
920.03 POST Error Transfer belt not connected. See “920.03—POST (power on self test) error
service check” on page 2-38.
920.04 POST Error Fuser motor not connected. See “920.04—POST (power on self test) error
service check” on page 2-39.
920.05 POST Error Printhead motor not connected. See “920.05—POST (power on self test) error
service check” on page 2-39.
920.06 POST Error Input sensor not connected. See “920.06—POST (power on self test) error
service check” on page 2-40.
920.07 POST Error Narrow media sensor not connected. See “920.07—POST (power on self test) error
service check” on page 2-40.
920.08 POST Error Exit sensor not connected. See “920.08—POST (power on self test) error
service check” on page 2-40.
920.09-12 POST Error One toner sensor not connected. See “920.09-12—POST (power on self test) error
service check” on page 2-41.
920.13 POST Error Cartridge motor 1 (top) not connected. See “920.13—POST (power on self test) error
service check” on page 2-43.
920.14 POST Error Cartridge motor 2 (bottom) not
connected.
See “920.14—POST (power on self test) error
service check” on page 2-44.
920.15 POST Error Bad transfer belt NVRAM data. See “920.15—POST (power on self test) error
service check” on page 2-45.
920.16 POST Error Bad printhead NVRAM data. See “920.16—POST (power on self test) error
service check” on page 2-45.
920.17 POST Error Output bin cable not connected. See “920.17—POST (power on self test) error
service check” on page 2-46.
920.18 POST Error Tray 2 has failed. See “920.18—POST (power on self test) error
service check” on page 2-46.
920.19 POST Error Stepper motor not connected. See “920.19—POST (power on self test) error
service check” on page 2-46.
925.01 Fan Error Fan has stalled. POR the printer. If the error message persists, see
“925.01—Fan error service check” on page 2-47.
945.01 Transfer Roll Yellow transfer roll has failed. POR the printer. If the error message persists, see
“945.xx, 946.xx, 947.xx—Transfer roll error
service check” on page 2-48.
945.02 Transfer Roll Cyan transfer roll has failed. POR the printer. If the error message persists, see
“945.xx, 946.xx, 947.xx—Transfer roll error
service check” on page 2-48.
Service error codes and paper jam messages (continued)
Error code Description Action