Diagnostic information 2-15
5022-xxx
250.05 While feeding from the MPF, the input
sensor is not made.
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack it flat in the tray or MPF.
• Properly set media restraints in the paper tray.
• Check the pick arm rolls (tires) and replace if
worn.
• Replace the paper tray.
• Models C52x only: Replace the MPF swing
arm assembly. See “Multipurpose feeder
(MPF) swing arm assembly removal—models
C52x only” on page 4-67.
• If the previous actions do not fix the problem,
replace the paper pick mechanism. See “Paper
pick mechanism assembly removal” on
page 4-68.
250.21 MPF motor stalled. • Ensure proper media is set for the type of paper
used.
• Fan media, and stack it flat in the tray or MPF.
• Replace the MPF swing arm assembly.
“Multipurpose feeder (MPF) swing arm
assembly removal—models C52x only” on
page 4-67.
• If the previous actions do not fix the problem, go
to “148.xx—MPF motor error service check”
on page 2-37.
9xx service error messages
900.00–900.99 Software
Error
Unrecoverable RIP software error. POR the printer. If the error message persists,
replace the system card. See “System card
removal” on page 4-79.
902.01–902.99 Engine
Software Error
Unrecoverable system software
errors.
POR the printer. If the error message persists,
replace the system card. See “System card
removal” on page 4-79.
903.01–903.05 Engine
Software Error
Unrecoverable system software
errors.
POR the printer. If the error message persists,
replace the system card. See “System card
removal” on page 4-79.
904.01–904.04 Interface
Violation by RIP
Unrecoverable system software
errors.
POR the printer. If the error message persists,
replace the system card. See “System card
removal” on page 4-79.
905.xx Engine Software
Error
Unrecoverable system software
errors.
POR the printer. If the error message persists,
replace the system card. See “System card
removal” on page 4-79.
906.01–906.04 Fuser
Motor Error
Fuser motor has failed. POR the printer. If the error message persists, see
“142.xx and 906.01–906.04—Motor (fuser) error
service check” on page 2-33.
906.05–906.08 Bumper
Motor error
Bump aligner motor has failed. POR the printer. If the error message persists, see
“145.xx and 906.05–906.08—Motor (bump
aligner) error service check” on page 2-36.
907.xx Engine Software
Error
Unrecoverable system software
errors.
POR the printer. If the error message persists,
replace the system card. See “System card
removal” on page 4-79.
Service error codes and paper jam messages (continued)
Error code Description Action