2-14 Service Manual
5022-xxx
242.05 While feeding from tray 2, the input
sensor is not made.
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack it flat in the 500-sheet tray
(tray 2).
• Properly set media restraints in tray 2.
• Check the pick arm rolls (tires) and replace if
worn.
• If the previous actions do not fix the problem, go
to “147.xx, 149.xx—Motor (500-sheet/550-
sheet option tray 2 motor) error service
check” on page 2-37.
242.21 The tray 2 autocomp or the redrive
motor stalled.
• Fan media, and stack it flat in the 500-sheet tray
(tray 2).
• If the previous actions do not fix the problem, go
to “147.xx, 149.xx—Motor (500-sheet/550-
sheet option tray 2 motor) error service
check” on page 2-37.
250.03 While feeding from the MPF, the input
sensor did not break.
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack it flat in the tray or MPF.
• Properly set media restraints in the paper tray.
• Check the pick arm rolls (tires) and replace if
worn.
• Replace the paper tray.
• Replace the MPF swing arm assembly. See
“Multipurpose feeder (MPF) swing arm
assembly removal—models C52x only” on
page 4-67.
• If the previous actions do not fix the problem,
replace the paper pick mechanism. See “Paper
pick mechanism assembly removal” on
page 4-68.
250.04 While feeding from the MPF, the input
sensor is made while the previous
page is still in the aligner.
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack it flat in the tray or MPF.
• Properly set media restraints in the paper tray.
• Check the pick arm rolls (tires) and replace if
worn.
• Replace the paper tray.
• Replace the MPF swing arm assembly. See
“Multipurpose feeder (MPF) swing arm
assembly removal—models C52x only” on
page 4-67.
• If the previous actions do not fix the problem,
replace the paper pick mechanism. See “Paper
pick mechanism assembly removal” on
page 4-68.
Service error codes and paper jam messages (continued)
Error code Description Action
To Next Page
Loading...
