Lexmark CS720 User Manual

Action Yes No
Step 12
Reseat the sensor cable, and then check the sensor for
misalignment and damage.
Is the sensor properly installed and free of damage?
Go to step 14. Go to step 13.
Step 13
Reinstall or replace the sensor. See
“Sensor (550-sheet tray pass-
through) removal” on page 379.
Does the problem remain?
Go to step 14. The problem is
solved.
Step 14
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests
b Find the motor (Pass-through (tray [x])), and then touch Start.
Does the motor run?
Go to step 17. Go to step 15.
Step 15
Reseat the motor cable, and then check the motor for misalignment
and damage.
Is the motor properly installed and free of damage?
Go to step 17. Go to step 16.
Step 16
Reinstall or replace the motor. See
“Motor (550-sheet tray
pass‑through) removal” on page 376.
Does the problem remain?
Go to step 17. The problem is
solved.
Step 17
Perform a print test.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensors (tray [x] trailing edge and pass-through): Paper arrived too late service check
Action Yes No
Step 1
a From the home screen, touch Settings > Device > Preferences.
b Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Go to step 3. Go to step 2.
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Go to step 3. The problem is
solved.
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Diagnostic information
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Lexmark CS720 Specifications

General

Type	Original
Compatibility	- CS720
Product color	Black
Printing colors	Yellow
Country of origin	China
Quantity per pack	1 pc(s)
Brand compatibility	Lexmark
Color toner page yield	7000 pages
Cartridge return & recycling	Yes
Print technology	Laser printing
Harmonized System (HS) code	84439990

Weight and Dimensions

Package depth	160 mm
Package width	190 mm
Package height	75 mm
Package weight	380 g